PageRank is Dead (The Rush to SocialRank)
Its so fun to write oversimplified posts about such-and-such is dead. Not because its true. At best you can point out something is broken and alternatives are rising fast. But I wonder how the people behind the aging technology and…
The three tenets of Global Business Services execution: customer alignment, accountability, and economies of scale
So how do you take shared services leaders and blend their expertise with the outsourcing governors? How do you go from fragmented service delivery with multiple points of contact, to a global governance model with a rationalized and centralized administration of third-party service providers?