One More Post for 2011
2011 is almost history, but before we start to focus on what will happen in enterprise tech in 2012, let’s take a short look back at some of the events that make it a very big / important year in…
An Expanding & Transparent Focus
I’ve had a great relationship with the team at Focus.com these past few years, and have thoroughly enjoyed working with the company and their active, growing community of practitioners & experts as both the community and the business expands. So I was delighted to see the latest set of updates rolled out yesterday, in particular [...]
2011: the cloud has landed
Looking back on 2011, what stands out most of all is that the cloud became mainstream. Cloud computing even got its own Gartner hype cycle, and while some aspects of the technology are still deemed to be in the early wave of the cycle, others are far beyond any hype. Indeed, SaaS is so well [...]
Tuesday’s Tip: Apply Maslow’s Hierarchy Of Needs To C-Level Business Strategy
Maslow’s Hierarchy Of Needs Provides Prioritization Of An Individual’s Needs In 1943, Abraham Maslow put forward his paper A Theory of Human Motivation. Eleven years later in 1954, Maslow went into detail on his hierarchy of needs in his book titled Motivation and Personality. The framework outlined five needs from the most fundamental or “deficiency [...]
There’s an Analytic app for that
Are analytic applications evolving? The Unit4 approach suggests some new angles in the sector’s evolution. It’s sort of ERP meets BI that meets a PaaS ecosystem.
What’s True SaaS And Why The Hell Should Customers Care?
Why Buy The Cow? When I was barely into my teens, my mother’s (every mother’s of that era) version of the sex talk was captured in this expression: “Why buy the cow when you can get the milk for free?” This was long before birth control pills were invented, years before the “Summer of Love,” and [...]
Capgemini Procurement BPO: Realizing Platform/Category Returns From the IBX Acquisition (Part 3)
Please click here to see Part 1 and Part 2 of this series covering the latest from Capgemini.
In this post, we’ll dig into Capgemini’s current and planned technology offerings and strategy. To begin, IBX places its “cloud procurement”…
What is Gamification?
Gamification… the buzzword is all the rage and one thing I can’t help but observe is that it means different things to everyone you talk with, even though the core concept of creating incentives for users of an app or service to do specific tasks is pretty well accepted. Here’s what the functional breakdown means [...]
CRM 2012 Forecast–The Era of Customer Engagement Begins
I have to tell you up front – this is not strictly a forecast. There are elements of a forecast – a few likely trends for 2012 are embedded in the piece. But just so expectations are clear, this is more of an assessment of what I think is an important shift in Social CRM [...]
Business Model Disruption
In the wake of Oracle’s missed quarter I have seen the words ‘business model” bandied a few times. My reaction: we ain’t seen nothing yet. As Don Tapscott summarizes succinctly “There are two kinds of business models: those that have been disrupted by technology, and those that have yet to be” One of my elite [...]
