Communication Shapeshifting, the USPS, and Atos Banning Email
I read this morning (and heard on the news while driving in) that the USPS is asking Congress to let it relax the requirements for first class mail delivery. Aside from the obvious observation that the USPS being tethered to Congress is in no small part a factor in their deteriorating financial condition, the other [...]
Customers as Conservable Resources
Economics is a social science, much to the chagrin of neo-classical economists who prefer to think of it as a hard science, like physics, full of equations and certainty. I think of myself as a Keynesian and while I can see the equations the certainty eludes me. What I see mostly are people, all of [...]
Book Review: End of Business as We Know It, Brian Solis
I NEVER write book reviews. NEVER. Until now. I decided that I REALLY wanted to write one because I found Brian Solis’ book, “The End of Business As Usual: Rewire the Way You Work to Succeed in the Consumer Revolution” not just compelling and interesting, not just a book by a dear friend, but a genuinely important [...]
Understanding the Global Footprint for Electronic Invoicing (Part 1)
Sometimes a picture can tell a thousand words — or a thousand transactions. Electronic transactions, that is. Purchasing Insight’s Pete Loughlin has come up with a simple and useful map that explores electronic invoicing’s global foot…
Forrester: Enterprise Social Software Market Sizing
Forrester recently released a report that, among other things, forecast the size of the enterprise social software market to grow to $6.4b in 2016. Here is a link to the original publication, however a summary of the research can be found here. I tend to follow these markets and research like this is interesting to [...]
