Apple, Social Responsibility and Procurement: More CSR Pesticides or Going Organic? (Part 1)
Apple is the Bill Clinton of the high tech industry. On one hand, the bigger-than-life tech giant is put on a pedestal of excellence; a representative example of what is possible when innovation and supply chain brilliance come togethe…
Regulating the Internet
Call it Karma. A week after we celebrated the ignominious back down forced on the congressional supporters of PIPA and SOPA and their corporate feeders, The New York Times ran a story about how even, or especially, on the Internet, some things have not improved since Roman days. Caveat emptor, buyer beware. I call your [...]
Europe Sets Course for Cloud
There’s a perception that cloud computing has become a “mature” technology, a perception shared by few but anticipated by most everyone else with the exception of those trying to preserve their self-interests. I don’t blame them – each person inherently protects self-interests. They’re wrong though. Cloud is not mature. It…
In Mild Dissent and Some Agreement
Re: Larry Dignan’s ZDNet Piece “Apple’s supply chain flap: It’s really about us” When he died, the cover of the New Yorker had a cartoon of him checking into heaven and St. Peter looking him up on, what else? An iPad. So began the mythologization of Steve Jobs. There was a lot to like about [...]
Is Social Marketing Replacing Content Marketing – or Enhancing It?
Interesting post by David Strom on ReadWriteWeb this past weekend – Blogging Declines Across the Inc. 500. As stated in the UMass Dartmouth study behind the headline: Fifty percent of the 2010 Inc. 500 had a corporate blog, up from 45% in 2009 and 39% in 2008. In this new 2011 study, the use of [...]
Five Technologies that are Changing CRM, Comments on CRM’s Next 5 in 5
The other day I was pointed to an interesting post on the Software Advice web site called CRM’s Next 5 in 5, 5 technologies that will change CRM over the next 5 years. The post was written by CRM analyst…
Offshore: The Book is Out
My book on the offshore services industry, co-authored with Gaurav Rastogi, is now out in both print and Kindle versions. In India a print version of the book, published by Penguin, is available in major bookstores and online at Flipkart. In India the book is called Offshore: How India got back on the Global Business [...]
Realizing social business: Enterprise 2.0 success stories
Social business is proving to be a strategic win inside the enterprise firewall. Dion Hinchcliffe highlights some success stories from the trenches.
[Video] What Social Business Really Entails.
Information Week contributing editor Lenny Liebmann and I had a chat at IBM’s Lotusphere 2012 / IBMConnect event in Orlando last week. Lenny wanted to dig deeper into Social Business and get into the ‘why’s’ and ‘how’s’. We talked about a decisive approach to connecting customers, employees and partners and covered a number of topics including: [...]
Consumerization in 2012: Cloud and mobile blurs into other people’s IT
We are not far from a tipping point in IT where the majority of business solutions come from workers and the lines of business via the cloud and newer mobile platforms. While this is a sea change in the way we look at software and data ownership and …
