Reflections On A Long Career — Part II — My Heroes
Larry Seidel’s Other Interests My first post in this series was about what we can do to prepare for and sustain a long, productive and satisfying career. In this post, I’d like to give credit — and there’s a lot to give — to the people who helped shaped the professional I became. We should all be [...]
Hitching Your Boat to Customer Advocacy
I recently wrote about how McDonald’s and RIM had flamed out with their #hashtag campaigns on Twitter. Not pretty. However, I admit that I am somewhat conflicted about this because I completely subscribe to the notion that customer advocacy will drive successful companies to sustainable competitive leadership. Gone are the days when a company could [...]
Is Simplicity a Winning Strategy?
If such an award existed, Ron Johnson would be a Hall of Famer retailer. He was instrumental in making Apple Stores what they are today – the biggest sales per sq ft of retail space and a wake up call for the rest of the retail industry. Now he is the CEO at J C [...]
Are you achieving sourcing success with your finance? ACCA and HfS have teamed up to find out…
HfS Research has partnered with ACCA (the Association of Chartered Certified Accountants) to conduct the largest-ever global study of finance professionals to understand adoption trends, experiences and dynamics of shared services and outsourcing for the finance function.
A choice made…
Bridges never burn Well here I am, once again writing a life changing moment in an post to so many people that I know out there. I’ve done this type of post before but I’m not sure I’ve done it with as many happy thoughts in my head swirling around distracting and exciting me at [...]