The Switch SuperNAP data centre – one of the most impressive I’ve been in
If you were going to build one of the world’s largest data centre’s you wouldn’t intuitively site it in the middle of the Nevada desert but that’s where Switch sited their SuperNAPs campus. I went on a tour of the data centre recently when in Las Vegas for IBM’s Pulse 2012 event. The data centre [...]
Consumerization of tech: The new enterprise disruptor
We hear it all the time now, the drumbeat of consumerization. But what makes it different that tech revolutions of the past? It turns out, it’s those very differences that make it more liable to forever change how we acquire and use information …
Jive Comes Around, Focus on Customers
Social communities are instrumental to both social media and customer support strategy Jive’s announcement this past week to focus more on Social Customer Service is further validation that customer communities are instrumental to both social media (marketing) and customer support strategy. Employee collaboration software offers an array of benefits for companies but increasingly what they [...]
The Cloud needs some standards (or a Code of Practice)
One of the big issues for a buyer today considering Cloud Computing is how do you choose a good Cloud provider from a bad one? Who do you trust? Maybe the Cloud Topic needs some standards? Well actually there are so many standards …
Will E-Invoicing (in Certain Cases) Remain Free?
Over on Purchasing Insight, Pete Loughlin recently waxed eloquent on the topic of whether or not E-Invoicing should remain free (Pete also slyly hinted at how he wastes time when not consulting on or writing about P2P systems on Farmvi…
Building Your Corporate Legacy
Yammer announced an impressive $85 million financing last week. You can get the details here http://mwne.ws/wp4GtZ . You might already know that Yammer provides enterprise social networks, the kind of collaborative spaces that enable employees to “swarm” on issues to achieve resolution or deal with a customer issue for instance. Yammer claims that more than [...]
Travel adjustments
As I had lunch with my daughter a couple of days ago and she excitedly described various trips she has coming up, and as I get ready for my own travel this week, I thought about the subtle and not so subtle travel adjustments I have made 18 months …
What Color Is Your Hair — Really?
Choose Your Color, Any Color
People of all ages choose to modify their hair color, and for many different reasons. Sometimes, it’s simply to give themselves a change, as when a young person colors their blond hair auburn or brunette hair blond. Sometimes, it’s just to call attention to oneself, or to demonstrate a complete [...]
Social Business at IBM’s Hopper Collaboration Diner
This week I was invited by IBM (and Ogilvy PR) to join in the collaboration debates at the Social Business Expo, a new strand of the Unified Communications Expo at Olympia . This is not an event I would normally attend, covering everything fro…
Purists, Pragmatists and others re: cloud
Does the cloud vs. on-premise dialogue have to be so polarized? Can’t we see something other than stark one-way decisions? Here are some items two IT research analysts have come to terms with.
