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The Little Things that Serve: A New (Ongoing) Series

I spend a lot of time analyzing enterprise applications, ripping apart and putting together strategies and programs that are customer-facing on their surface. I spend a lot of time looking at the broad brush strokes and the big picture; at the proc…

Appirio masters the automation of professional services

Appirio masters the automation of professional services

Appirio’s latest funding is a new bell tolling for today’s top integrators, a warning signal that, rather than acquiring these cloud upstarts, they may indeed be challenged and replaced by them.


Geeky Daydreams

Geeky Daydreams

Looking for a quick way to access an article cited in my book, I opened the Kindle app on my laptop and was going to click on the URL. Instead I got the message below. Yes, I have loaned my copy to a reader, Christofer Hoff. In a new feature, Amazo…