Getting to Business Value Through Gamification
Everyone wants in. Organizations want to do something with it and they think it can change the world; if you go by their word every organization in the planet is doing something with it. I am talking, of course, about Social’s latest craze tool: Gamification. Although it has been around for quite some time, behavior [...]
Negotiations and the deals we make: the Good, the Bad, and the Ugly
Here is the good, bad, and ugly of recent deals where we’ve coached clients
The Little Things that Serve: A New (Ongoing) Series
I spend a lot of time analyzing enterprise applications, ripping apart and putting together strategies and programs that are customer-facing on their surface. I spend a lot of time looking at the broad brush strokes and the big picture; at the proc…
Appirio masters the automation of professional services
Appirio’s latest funding is a new bell tolling for today’s top integrators, a warning signal that, rather than acquiring these cloud upstarts, they may indeed be challenged and replaced by them.
Geeky Daydreams
Looking for a quick way to access an article cited in my book, I opened the Kindle app on my laptop and was going to click on the URL. Instead I got the message below. Yes, I have loaned my copy to a reader, Christofer Hoff. In a new feature, Amazo…
