Archives by date
You are browsing the site archives by date.
By Dion Hinchcliffe on June 26, 2012
As some expected, the move to incorporate social media into the way enterprises get work their done has been a difficult one, yet traction increasingly appears to be at hand. Along the way, new software products continue to emerge in the Enterprise 2….
By Vinnie Mirchandani on June 26, 2012
In New York yesterday Oracle announced its Customer Experience (CX) strategy. It has been evolving nicely in several Oracle briefings a few analysts have had over the last few months. It reflects several realities organizations face – homogenizing customer relations across physical and digital channels, the growing social media and customer/product analytics marketing groups have access [...]
By Phil Wainewright on June 26, 2012
It’s difficult to see how Yammer will improve SharePoint, or what value it will add for customers. It’s just another tool in an increasingly chaotic Microsoft toolbox.