Screwing the customer: Tales from the crazy consultant file
There are consultants out there who will take advantage of the client. Here are some tips to protect yourself.
Online Radio Show: Social Enterprise and the #Cloud. #socbiz #scrm
On Thursday, July 12th, I’m looking forward to chatting with the super smart Brent Leary, Natalie Petouhoff, and Heather Davis about Social/Collaboration and the Cloud. We put out positioning statements to kick off the discussion, as follows: Dr. Natalie Petouhoff: “What if your CEO said, ‘I don’t want employees talking to each other. I want [...]
Enterprise Social: Beyond The Newsfeed
In a continuation (of sorts) to the previous session on SharePoint here at Microsoft WPC, Jared Spataro discussed more about where Microsoft – specifically SharePoint – is headed with enterprise social. He did repeat some of the information from the last session, since it’s not all the same audience, specifically the discussion around key industry [...]
Event Report: Microsoft’s Worldwide Partner Conference 2012 #wpc12
Microsoft Provides The Passion And Products For Partners To Compete In A Post PC Era Microsoft kicked off its Worldwide Partner Conference in Toronto, Canada amidst 16,000 partners (See Figure 1). Attendees caught the latest news and product announcements while sharing new business models and products for a post PC era. Key announcements for Day [...]
SharePoint: Today & Tomorrow
Since the Microsoft Worldwide Partner Conference (WPC) ended up in my backyard this year, I decided to drop by for a couple of sessions. There’s a lot here that’s not all that interesting to me – more for the partners’ sales teams on how to sell more Microsoft stuff – but it’s a good opportunity [...]
People As Part Of A CRM Ecosystem
This bookends yesterday’s piece about economics. I have always been interested in the similarities between biology and economics and ultimately business. In the last few years we’ve adopted some of the parlance of biology when we talk about business, especially social business. Perhaps the best example is the analogy we freely make between a vendor [...]
