By Phil Fersht on September 24, 2012
We can’t understate the importance of social media on the enterprise. Hey – we bet our whole business model on it! And that’s why we hired one of the best thinkers in the social sphere to help us understand how social will impact business processes and how enterprises will operate in this new social world [...]
Posted in Featured Posts, Trends & Concepts | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Current Affairs, df12, Dreamforce, Enterprise Irregulars, enterprise social networking, Facebook, Global Business Services, HfSResearch.com Homepage, IaaS and BPaaS, Innovation in Outsourcing, Outsourcing Events, PaaS, SaaS, Social, social business, Social Enterprise, social networking, Sourcing Change Management, The Future of Outsourcing, yarmis |
By Michael Krigsman on September 24, 2012
Dreamforce was a huge cloud and social enterprise success, but salesforce.com still has challenges ahead.
Posted in Featured Posts, Trends & Concepts | Tagged CIO, Cloud Computing, df12, Dreamforce, salesforce.com, social business, Social Enterprise |
By Vinnie Mirchandani on September 24, 2012
I had a stunning couple of days at the Dreamforce event. Gorgeous weather, amazing San Francisco sights, lovely company as I wrote here. And picked up all kinds of interesting angles from the event: David Cush, CEO of Virgin America, reached out to a member of his IT staff in the audience while he fumbled [...]
Posted in Business | Tagged df12, Dreamforce, Richard Branson, salesforce.com, San Francisco, Service Cloud, Social Enterprise |
By Michael Fauscette on September 24, 2012
Last week in San Francisco the world of everything cloud gathered for what, at least according to host Salesforce.com, was the largest tech conference ever. Whether its true or not, it was very well attended, well planned and executed nicely….
Posted in Business | Tagged CRM, Dreamforce, salesforce, salesforce.com, SCRM, socbiz, social business, Social Enterprise |
By R "Ray" Wang on September 24, 2012
Dreamforce Represents The Mecca For The “Art Of The Possible” In The Enterprise Whether Salesforce.com’s flagship conference at Moscone Center was the most attended conference (~48,000) or the most registered for event (~90,000), matters not. When examined in context of the magnitude of what was accomplished, the impact of this 10th annual event transcends attendance [...]
Posted in Business, Featured Posts, Technology / Software | Tagged Apps Strategy, Business Transformation, business value, Chief Customer Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, Consumer Tech, Consumerization of IT, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, df12, Dreamforce, Engagement Apps, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, event report, future of work, Infor, Infor Global Solutions GmbH, Infor ION, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next generation, Next generation apps, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social CRM, Social Enterprise, social enterprise apps, social technologies, software as a service, Software Insider, SoftwareInsider, user conference, user event, vendor events, vendor strategy, workday |