Disaster and Technology Seizure
In watching the coverage of hurricane Sandy’s aftermath on the east coast I am struck by something that is a consequence of our technology driven society… what happens when all that technology becomes disabled because of environmental conditions, otherwise known as water? We depend on electronics in nearly every conceivable object we encounter on a [...]
Apple’s flanking move with iPad Mini and life after Steve
Last week’s Apple event has been widely reported in detail, but with a minimum of real analysis on the importance of the why, the how and the what being communicated. For me there were three significant aspects: Apple improving their leading position in the tablet business by making the leading product even better, as well [...]
Sustainability, social media and big data
The term Big Data is becoming the buzz word du jour in IT these days popping up everywhere, but with good reason – more and more data is being collected, curated and analysed today, than ever before. Dick Costolo, CEO of Twitter announced last week that Twitter is now publishing 500 million tweets per day. [...]
Now You’re All…Customer Experience, Huh? PROVE IT!
There are a lot of technology vendors claiming to be focused on customer experience where several months ago they were CRM or EFM or Customer Service or something else. Now they are either changed companies or just jumping on a trend bandwagon without …
An enterprise-wide vision for social business: SAP’s new take
Earlier today software giant SAP unveiled their latest vision for enterprise social software, along with an integrated set of functional offerings that focus on delivering targeted business value. Is it enough?
SaaS Adoption Accelerates, Goes Global in the Enterprise
In working with manufacturers and financial services firms over the last year, one point is becoming very clear: SaaS is gaining trust as a solid alternative for global deployments across the enterprise. And this trend has been accelerating in the last six months. One case in point is a 4,000 seat SaaS CRM deployment going [...]
The Month IT & ERP Permanently Changed
It’s been a busy month of software events. But, taken together, they point to several major and permanent changes that will shape IT and ERP for decades. This (originally seven part) look at these changes spans hardware, HR software, the ERP leaderboard, changing buyer sophistication and more.
