Evolution and opportunity: Going beyond IT failure
On April 7, 2006, I wrote my first blog post, titled Poor, Poor FBI, describing an ill-fated FBI project called the Virtual Case File. That article kicked off a writing spree, which continues to this day, of more than 1,000 pieces on ZDNet and elsewhere. Now, I’m extending the IT failures mandate to include broader [...]
“Chasm Crossing” case study: Igloo Software
I’ve done a couple of briefing calls with the folks at Igloo Software this year. They have a number of intranet, collaboration and other tools that compete with the likes of Jive, Saleforce’s Chatter and Lithium. What has impressed me about Igloo is how they seem to be following the market adoption principles that Geoffrey [...]
