Some Secrets of the Industry Analyst Briefing
Over on Spend Matters PRO, my colleague Peter Smith recently penned a must-read column for software providers, BPOs and consultants in the procurement and supply chain ecosystem: Providers Take Note: A Look Inside the Brain of a CPO (subscription content – try before you buy here). His post got me thinking about writing a similar [...]
Going Paperless On A Small Scale
Earlier this week, I linked to the Paperless 2013 website, a vendor-sponsored initiative that encourages businesses to cut paper, ostensibly for environmental reasons. The products featured by the sponsor vendors – Google Drive, HelloFax, Manilla, HelloSign, Expensify, Xero and Fujitsu ScanSnap – can certainly assist with this, although I run a completely paperless office using [...]
Big money: Marin County and Deloitte settle ERP lawsuit under gag order
Enterprise software can be a high stakes game of big money and influence, as the saga of Marin County and Deloitte Consulting demonstrates. California’s Marin County settled a longstanding lawsuit with Deloitte Consulting over a failed ERP project involving SAP software. The agreement offers Marin County little benefit and allows Deloitte to avoid bad publicity. [...]
Son of CRM: cloud sales, marketing and service in 2013
The name’s the same, but this is not the CRM your forefathers knew. Back in the client-server era, enterprise computing focused almost exclusively on automating internal systems. Today, all the innovation is happening at the edge of the enterprise, automating external interactions with prospects, customers, partners and more in the quest for what I’ve called [...]
Self-Driving Cars and Unwritten Rules
Self-driving vehicles have the potential to reshape how we navigate our world.