SAP cloudwashes its image
Watching the playoffs this weekend, I chuckled when I saw SAP is the NFL’s Official Cloud Software Solutions provider. Not sure how much it cost SAP but they are clearly eager to be considered “cloudy”. Since the revenues show a tiny cloud profile (prelim 2012 results show cloud revenues at EU 270 m in IFRS, [...]
Cloud research exposes gaps between CIOs and business leaders
We often hear that IT is not aligned with the business, which is a catchall concept loosely meaning that business leaders and IT folks do not understand each other’s goals. Although differences in perspective and goals between these groups do exist, the gaps are difficult to measure, quantify, or even describe precisely. Nonetheless, these differences [...]
Coupa’s Suite: From Procurement To Accounts Payable (Part 1)
In only a few years time, Coupa has gone from a purchase-to-pay (P2P) upstart to the fastest growing eProcurement provider, besting the growth of companies many times its size in new customer wins, adoption levels and percentage revenue increases, among other metrics. In a recent press release, Coupa shared some figures around this growth, including [...]
What’s Next For BPM? bpmNEXT!
Sometime last year, I ran into Bruce Silver at a conference, and he told me about a new conference that he was planning together with Nathaniel Palmer, called bpmNEXT. As Bruce described it then, and as it says on the recently launched website, “Part TED, part DEMO, part Think Tank, bpmNEXT is not your usual [...]
The Changing World of Knowledge, Let’s Talk About It
Knowledge Management never worked. In the past 25+ years I must have tried a dozen or more different models of knowledge management and collaboration . In spite of the relative success of most of them – I will claim to have not succeeded 100% of the time by my standards, even if the client got [...]
B2B Marketers Need To Get Real About Social Media and Customer Engagement
B2B marketers need to get more focused on how fast their prospects and customers are changing as a result of social media. It’s time to question long-held assumptions and look to social media as a means to connect with prospects and customers more effectively. Getting Beyond PDFs to see Prospects As People In 2013, its clear B2B prospects are already much more selective [...]
CRM Watchlist 2013: and now, the Winners!
Today, I’m announcing the 2013 winners of the CRM Watchlist, including the vendors, the consulting/systems integrators, and the Ones to Watch.
