Archives by date

You are browsing the site archives by date.

Re-thinking the Service Paradigm

Re-thinking the Service Paradigm

I have been known to do things for money.  I bet you have too, but doesn’t it sound funny to put it that way? I just got off a phone briefing with freshdesk, an Indian company with a subscription customer service and support system that they refer to as a help desk.  Freshdesk’s got most […]