Enterprise hits and misses – October 20, 2014

Jon’s cheeky weekly review of which enterprise software articles hit (or didn’t) on diginomica & beyond – for the week ending October 19, 2014.

Author information

Jon Reed

Jon Reed has been involved in enterprise communities since 1995, including time spent building ERP recruiting and training firms. These days, Reed is a (cough) blogger/analyst and also counsels vendors and startups on go-to-market strategy. He is an SAP Mentor, Enterprise Irregular, and video content producer.



Click on the link for the full text/media – @jonerp

(Curated by Jon Reed. Read the complete article here)

Nine real IoT technologies that will soon be inside you

Here are nine signs that implantable tech is here now, growing rapidly, and that it will be part of your life (and your body) in the near future.

(Curated by Dennis Moore. Read the complete article here)

Using social media to drive change at General Motors – by @jwentyman

Some good aspects to this one, including listening to product feedback loops…..”Automaker GM is finally listening to its customers. Will findings from its new Social Command Center help it navigate a new course?”

(Curated by Jon Reed. Read the complete article here)

How Merrill Lynch Uses Content Mapping to Reach Affluent Americans

Rare to see such a focused content use case looking at mapping and ROI…..

(Curated by Jon Reed. Read the complete article here)

SPOS #432 – UnSelling With Alison Kramer And Scott Stratten

Mitch and guests on the new rules of selling……

(Curated by Jon Reed. Read the complete article here)

Operational excellence and the human dimension – by @dahowlett

OK I’m biased, but this is one of my fave posts of the week… “The goal of operational excellence demands advances in analytics. But ignoring the human dimension is a road to disaster.”

(Curated by Jon Reed. Read the complete article here)

Salesforce.com Wave Analytics Cloud: Pros & Cons – by @dhenschen

“Salesforce.com Wave is a big bet that’s already generating demand, but will it live up to the billing? Here are six Wave pros and cons. “

(Curated by Jon Reed. Read the complete article here)

5 Best Practices to Secure Enterprise-Wide Buy-In for Master Data Management | MDM

The benefits of master data management in the life sciences industry cannot be understated; the enterprise-wide MDM approach allows for better communication across departments, ultimately leading to a reduction in overhead cost and significant improvements in overall business functioning. Unfortunately, in spite of the ample evidence suggesting that MDM is the way of the future in the world of life sciences, stakeholders may not be in favor of this approach. Convincing reluctant stakeholders is possible, but it requires thorough research and a compelling presentation littered with case studies and industry-wide analytics. The securing of an enterprise-wide buy-in may be a guaranteed challenge, but the following five best practices should make reluctant stakeholders more amenable to the idea of MDM.

(Curated by Dennis Moore. Read the complete article here)

Blogging Metrics: What to Measure, How to Measure It, and How Often

I would have added newsletter sign ups and other non-buying active engagement off the blogging page. “The challenge isn’t so much measuring our efforts, as there are enough tools out there that make this easy. It’s more about knowing what to measure, how to do it, and most importantly, what to do with the data once it’s been uncovered.”

(Curated by Jon Reed. Read the complete article here)

.@Benioff on giving back, women and the next 5 years of Salesforce – by @philww

“Salesforce.com CEO Marc Benioff sounds off at Dreamforce on giving back, women in tech and what to expect in the next five years”

(Curated by Jon Reed. Read the complete article here)

Technology for Good – episode 34 with Salesforce’s @jtaschek – replay via @tomraftery

Tom scores another interesting guest…

(Curated by Jon Reed. Read the complete article here)

Reworking My API 101 Content: Consuming APIs – by @kinlane

“API consumers rarely want to use an API, just to learn about APIs, they have a need, a problem they need to solve. They want to provide a feature in their website, or mobile application. Often times people just want two systems to talk to each other, or be able to analyze and visualize information in a particular way, to accomplish a business or personal objective.”

(Curated by Jon Reed. Read the complete article here)

Facebook Rebukes DEA For Impersonating Woman Online

“After BuzzFeed News revealed that the Drug Enforcement Administration had created a phony Facebook page using a real woman’s name — without her knowledge — the company has told the agency it committed a “serious breach” of Facebook’s terms of service.”

(Curated by Jon Reed. Read the complete article here)

Peter Thiel: Seven Surprising Keys To Market-Creating Innovation – by @stevedenning,

“In his book, Zero to One, serial entrepreneur Peter Thiel offers seven—sometimes surprising– tools for (creating market innovation). They are what he calls, “the seven questions that every market-creating business must answer.”

(Curated by Jon Reed. Read the complete article here)

Analyzing the DSAG survey on SAP Business Suite on HANA – by @dahowlett

“DSAG sends mixed messages to SAP regarding Business Suite on HANA. Now is the time to clarify value.”

(Curated by Jon Reed. Read the complete article here)

Salesforce.com Dreamforce Turns Cultural Confab – by @dhenschen

“Dreamforce mixes Hillary Clinton, will.i.am, The Beach Boys, and philanthropy with a smattering of new-product news and customer testimonials. Is it really a tech event? “

(Curated by Jon Reed. Read the complete article here)

The Bad News About the News

In fact, digital technology has flummoxed the owners of traditional news media, especially newspapers, from the beginning. For example, in 1983, in the early years of computerized production of newspapers when almost no one knew what was coming, The New York Times almost committed digital suicide. The Times decided it only needed to retain the rights to the electronic versions of its stories for 24 hours after publication. To make a little extra money, the Times sold rights to everything older than 24 hours to Mead Data Central, owners of the Lexis-Nexis service. Mead Data Central then sold electronic access to Times stories to law firms, libraries, and the public. By the early 1990s, as the Internet was becoming functional and popular, this arrangement was a big and growing problem: newspapers, including the Times, were planning “online,” computerized editions, but the Times had sold control of its own product to Mead Data.

(Curated by Dennis Moore. Read the complete article here)

TCS vs Infosys vs HCL Q2: Which co fared best?

India’s second-largest IT services company, Infosys, beat analyst estimates by a handsome margin, indicating a turnaround is under way, after years of subpar growth. Its net profit grew 28.6 percent. New CEO Vishal Sikka, a former SAP board member who took charge in August, said the company would revive growth through innovation such as automation and artificial intelligence. Attrition continued to remain uncomfortably higher but as Sikka settles in, analysts are confident he is the right person to drive the company to the next level. “In our view, Dr Sikka’s strategy to some extent does seem similar to ‘Infosys 3.0’ that was launched over 3 years back, with an increasing focus on products and platforms,” Karvy said in a note. “However, we believe given the substantial changes being seen in the global IT landscape, with increasing mainstreaming of newer technologies like cloud computing, big data and analytics, Dr Sikka is focusing on the right areas for investments.”

(Curated by Dennis Moore. Read the complete article here)

4 in 5 IT managers unaware of new EU data laws | Security

The GDPR aims to unify data protection laws to meet the challenges of the digital age and in particular, strengthen the protection of online personal data. When enacted into law, it will require all businesses handling EU residents’ data to delete personal information on request or when it is no longer required by the organisation, and encourage the use of auditable deletion procedures for companies processing personal data. Once this was explained to them, 57% of the 660 IT managers surveyed said they will be directly affected by the regulation.

(Curated by Dennis Moore. Read the complete article here)

Beyond Fall 2014, Microsoft Dynamics CRM team plans Capptain integration, broader marketing reach

Dynamics CRM: The product has now seen 40 quarters of “double digit growth” and 80% year-over-year net seat growth for CRM. There are now 4.2 million CRM users, adding almost 1 million in the last year. The product has nearly doubled its revenue over the last two years and has seen a 200% increase in online partner revenue in the last two years. The results “speak volumes to our cloud first approach,” Singh said…Singh reviewed a range of details for the upcoming Fall 2014 release wave that will span core Dynamics CRM, Social Listening, Dynamics Marketing, and Parature. Parature’s “Rigel” release this fall will make the product available through Office 365. And he told the audience that Power BI-based visualizations will become more accessible from the Dynamics CRM web client.

(Curated by Dennis Moore. Read the complete article here)

Benchmarking WorkDay’s S-1: How 7 Key SaaS Metrics Stack Up

[Perhaps how they do the services improves efficiencies. -DBM] WorkDay has operated its Services group at a loss or close to break-even for the three years we have data. The chart above shows these trends and compares it to the Subscription gross margin which has increased by 50%, reaching 75% in 2011, in the same time period. Selling people’s time can’t be leveraged like software.

(Curated by Dennis Moore. Read the complete article here)

SAP shifting Business ByDesign model to be more partner driven

BusinessbyDesign has been significantly less successful than these other offerings, however. Indeed, last year there were rumors, which turned out to be false, that SAP was shutting BusinessByDesign down. Instead the company is looking to recharge it by moving it onto the HANA platform, and broadening the go-to-market model.

(Curated by Dennis Moore. Read the complete article here)

What would be cool to see in a modernized SAP Business Suite? by @vijayasankarv

Vijay takes a view ahead – less cloudy/SaaSy than most… “As I see the excitement build up for SAP Teched next week , I keep thinking of what more SAP can do to make the ERP system more modern”

(Curated by Jon Reed. Read the complete article here)

Coupa and NetSuite form ‘unique’ selling partnership – by @derek_dupreez

“NetSuite sales teams will be compensated for selling Coupa’s products – but the hope is that NetSuite will acquire some new customers as a result”

(Curated by Jon Reed. Read the complete article here)

Apple Pay ready for lift-off and Google ‘trying to get it right’ – by @ldignan

“Google is gunning for a seamless user experience for its payment system and is open to partnerships. Does the company have the focus or skill to tackle Apple Pay? “

(Curated by Jon Reed. Read the complete article here)