Join us to debate the great outsourcing talent paradox
Cranking it up to Eleven (left to right)… Anoop, Henric and John You firm has incredible talent that performs miracles of heightened performance with your outsourcing relationships. Your provider serves up boundless dollops of innovations that never cease to delight. Then don’t bother to tune in this coming Thursday to debate the State of Outsourcing [...]
Oracle And Symantec Advance On 2013 Barron’s 500 List Of Strongest Companies
Every year Barron’s and HOLT, a unit of Credit Suisse collaborate to create a ranking of the 500 largest publically-traded companies who are headquartered in the U.S. and Canada. This year’s list was published yesterday and is available to Barron’s subscribers at the link Barron’s 500 list. If you don’t have a subscription try Googling [...]
21 Most Admired Companies Making IT A Competitive Advantage
All enterprises, regardless of what they produce or the services they deliver, are really information businesses. The accuracy, speed and precision of IT systems means the difference between winning or losing customers, keeping supply chains profitable, and solidly translating new concepts into revenue-producing products and services. The world’s best-run services businesses have customer-driven IT as [...]
Social business? Déjà’ vu all over again
IBM is transitioning. It’s got a $1 billion business with a software product called Lotus Notes but it is consciously trying to reposition it and other products around a social business mantra. To illustrate, one of the IBM communications executives pointed out to me that the “Lotusphere” part of the IBM Connect show logo is [...]
NetSuite SuiteWorld Part 2: Growth of the Platform Ecosystem
Part 2 of NetSuite SuiteWorld big points: The Partner ecosystem of NetSuite is definitely gaining momentum. But, is the growth consistent with other major platform ecosystems? How is it differing?
Friday Rant: How Much Does Your Sourcing and Supply Chain Consultant Make?
Over on our sister site Healthcare Matters, my partner in crime Tom Finn recently published a post titled: How Much Does Your Doctor Make?. Tom begins by quoting “an old joke about a housewife who complains about the $175 she just paid…
Sal’s six stages of sourcing: BPO’s Generations
The BPO industry has been going though an incredible evolution since the first major deals was cast, barely more than a decade ago, that it’s high time we took stock and take a good look at the phases – or generations – through which our industry has progressed. And there are few people who have lived and breathed these generational shifts more closely that Accenture’s BPO leader, Mike Salvino.
Day One Of NetSuite Suiteworld 2011
Some of the most interesting things I heard from Suiteworld day 1: “Let’s face it, no one wants to do accounting in the cloud, they want to do business processes.” From Zach Nelson’s morning Keynote yesterday. He’s right. Selling accounting in the cloud is silly. Selling a business process that includes vendors, customers, partners [...]
A tale of two FAO markets: Accenture dominates the enterprise, while IBM sneaks up on the mid-market
One dynamic that has really stood-out over the last three years of the Finance & Accounting Outsourcing business, is the different competitive strategies going on at the high-end of the market versus the smaller engagements.
“Cloud BPO”? C’mon… stop talking cobblers
“Cloud BPO” is, simply put, a load of nonsense. The core fulcrum processes of BPO are the toughest to move into the Cloud, and only the small-to-medium business sector is going to enjoy any modicum of success of moving genuine “BPO” processes, such as…
