Research: Spotlight on social media risk management
A new report by Altimeter Group sheds light on the importance of risk management as applied to social media.
Social Business Facts and Fiction.
The hubris around Social Business is scaling new heights these days, and yet in many ways the concept seems to be redlining to nowhere. As an example, take a look at this thread on Google Plus by Francine Hardaway. 133 comments later, there’s little agreement on what all of this really is, who the experts are, [...]
Social Business needs a Cnut
Careful with that spelling (for some reason I preferred it to Canute or Kanute). Here is my premise. I think, like Clay Shirky, that we are living in a period of transformation rivalling the changes in society triggered by the printing press, the telegraph, the telephone, photography, film, television, or the start of the Internet [...]
“Honestly, history tells us the act of outsourcing doesn’t save money…” Gartner Group
This morning I nearly choked on my cornflakes to the incredible revelation in CIO.com from analyst firm, Gartner Group, that outsourcing doesn’t save money.
Blast Off To Constellation!
First Things First. Thank You Altimeter Group. The rumors are true. I’ve left, but on good terms. I remain a unit member and investor of Altimeter. I wish my former colleagues the best. In fact, Altimeter’s been doing great work. The firm has grown from 10 to 135 clients in 13 months. The team is [...]
Are Analysts the New Media?
Technology media was further disrupted this morning when a seemingly minor announcement rocked the media world. The minor part is this – a new analyst firm was launched today. The disruptive part is that the assemblage of key influencers into one organization that is not advertiser driven. The new firm…
On The Analyst Business: Stars, Quadrants and Developers
Gartner certainly fosters chatter in the “independent” analyst community. How could we not talk about the 900 lb Gorilla? Ever since the Altimeter Group got a gravitational slingshot from Forrester one of the topics under discussion is the Star Analyst firm, and whether a big firm can be one. Can larger firms celebrate their analysts [...]
Wang / Fersht uncut. Part I
Analysts Phil Fersht and Ray Wang air some recent discussions on the world of social media and the convergence of software delivery and outsourcing… here’s part I
SCRMish Thoughts – A Look Back at 1st Half of 2010
I’ve been doing some thinking about the 1st half of 2010 and have some observations, some of which deserve a probably longer treatment than I’m about to give them and some of them that only need a sentence or two. They are not entirely random but they are a series of slightly disconnected thoughts on [...]
Coolness AND Content – SCRM Goes Global in the Same Room
Last night or yesterday or really early in the morning, depending on your location, SCRM’s chief salon empresario, Tatyana Kanzaveli and a remarkable group of CRM/SCRM thought leaders, practitioners and others who break molds regularly “met” via video, and Cisco Telepresence in 16 cities around the world in the first telepresence driven meetup at least [...]
