By Susan Scrupski on March 5, 2013
Over the past few months I’ve begun to reflect upon how I arrived here at the intersection of process and innovation in the Enterprise. It occurred to me that everything I learned as a researcher, a writer, and an industry observer in the services provider space (my pre-Internet career) now had great bearing on what [...]
Posted in Business | Tagged BP Outsourcing, Business process, Business Process Redesign, Business Process Reinvention, Enterprise resource planning, erp, General IT Services, HR Outsourcing, sap, Trends Research
By Susan Scrupski on November 8, 2012
This year in 2012, now that Jive customers are relatively comfortable working in this new way, Jive is pushing customers further and helping them discover the business value buried in their organization that can be extracted. It’s kind of like fracking in the bedrock of the enterprise for stored value.