Business

The IT failures blame game (part 2)

By Michael Krigsman on March 8, 2010

Further explorations on assigning blame for IT failures.

Posted in Business | Tagged Bermuda Triangle, Business, CIO issues, Complex systems, Consulting, Cultural issues, Governance, IT issues, Malcolm Gladwell, Project strategy, Vendor relationships | 2 Responses

SAP – The Message Back on Target

By Paul Greenberg on March 3, 2010

(Just a brief note. I’m writing this with a TERRIBLE cold and I don’t feel particularly sharp. In fact I feel about as sharp as a bar of soap – proof positive is this awful analogy).
I’m not a Kremlin watcher when it comes to most large companies, though I do admit to an unhealthy curiosity [...]

Posted in Featured Posts, Software | Tagged Business, crm vendors, Industry Analysis, sap, SAP Insider, Sustainability, Thought Leadership | Leave a response

Life Lessons from Warren Buffett Letter and Seth Godin’s Linchpin

By Anshu Sharma on February 27, 2010

I am an avid fan of Warren Buffett letters, and today is my lucky day because we have a new annual letter. And it comes with not just the update for the year but for the benefit of the new shareholders (due to partial stock deal in acquiring the Rail c…

Posted in Trends & Concepts | Tagged Berkshire, books, Business, Linchpin, Management, Seth Godin, Warren Buffett | Leave a response

Friday Rant: What’s Holding Ariba Back? (Part 3)

By Jason Busch on February 19, 2010

In this final post in this Friday Rant series on what’s holding Ariba back (see Part 1 and Part 2 here), I’ll continue to delve into the services question that looms large over Ariba’s current offerings, future vision, and channel partnerships. I bel…

Posted in Business | Tagged A. T. Kearney, Ariba, Business, E-Commerce, Management, Outsourcing, procurement, Six Sigma, Spend Management | Leave a response

Setback for the social customer

By Vinnie Mirchandani on February 16, 2010

Paul Greenberg is on a crusade to educate the corporate world about the social customer. His new book, his seminar series are all aimed at that. As he is quoted in my upcoming book “Social CRM measures not just Customer…

Posted in Business | Tagged Business, Customer Relationship Management, customer service, Customer Support, Industry Commentary, Paul Greenberg, southwest | Leave a response

My Brother-in-law in IT

By Tom Foydel on February 11, 2010

I had to laugh out loud today as I caught up with an old business acquaintance, now CEO of a good sized firm, and heard the story of how the founder’s son is running the IT department. I have heard this story so many times that I asked, without really thinking about, “Why do so many [...]

Posted in Business | Tagged Business, Consulting, IT, Management team, small business, Technology for the Small to Medium Enterprise | Leave a response

The Enterprise App Store And Self-Service IT: How SOA, Saas, And Mashups Will Thrive

By Dion Hinchcliffe on February 5, 2010

There’s been some useful discussion recently about using the app store model for distributing enterprise software and services within organizations. Up until now, most IT needs in the majority of businesses have been met largely through one-size-fits-all delivery of solutions…

Posted in Software | Tagged App Store, Business, Enterprise architecture, Enterprise Computing, Industry Trends, infotech, mashups, Open APIs, Open Business Models, open supply chains, SaaS, smbs, SOA, strategy, Web services, Web-Oriented Architecture (WOA) | 1 Response

Office Depot Deceptive Advertising

By Zoli Erdos on January 29, 2010

For being a netbook-fan I admit I am in the market for a super-slim lightweight laptop. The market has evolved, the current slimbooks are only slightly more expensive than netbooks, and I find the 13.3” screen size an ideal compromise between portability and straining my eyes with the tiny screens. So I was quite happy [...]

Posted in Business | Tagged Business, consumer alert, consumerist, customer service, deceptive advertising, false advertising, Hewlett-Packard, HP DM3, laptops, netbooks, notenooks, Office Depot, OfficeDepot, online shopping, rant | 10 Responses

2010 Prediction: Demand for Sourcing and Supply Chain Consulting Strikes Back

By Jason Busch on January 19, 2010

Earlier in January, I offered up twelve predictions for 2010 and said that I’d tackle them in more detail in the coming weeks. The first on my list is one that I’ve been thinking about extensively over the last few months, and gathering facts to supp…

Posted in Business | Tagged Ariba, AT Kearney Procurement Solutions, BravoSolution, Business, Emptoris, Iasta, McKinsey & Company, Professional Services, Services Procurement, supply chain | 1 Response

Government Supplier Diversity Programs Go Global — Just What the UK Does Not Need

By Jason Busch on January 7, 2010

In the US, nearly everyone with enough knowledge, intelligence, and open-mindedness to dig below the surface of Federal reporting around supply
diversity recognizes the farce that the whole charade has become. Unlike
private-sector supplier-diver…

Posted in Business | Tagged Business, diversity, government, Minority group, Public Sector, Single Equality Bill, supply chain, United Kingdom | Leave a response

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