By Phil Wainewright on March 8, 2012
For a long while I thought that the old-school systems integrators led by Accenture, Deloitte, Cap Gemini and others would gradually give up market share to the up-and-coming cloud integrators and ultimately join forces with them through acquisitions and mergers. Yesterday’s news of the merger of Cloud Sherpas with GlobalOne is further evidence of the [...]
Posted in Business, Featured Posts | Tagged Appirio, Bluewolf, Capgemini, CloudSherpas, Dell, google, salesforce.com, Service Cloud |
By Jason Busch on December 27, 2011
Please click here to see Part 1 and Part 2 of this series covering the latest from Capgemini.
In this post, we’ll dig into Capgemini’s current and planned technology offerings and strategy. To begin, IBX places its “cloud procurement”…
Posted in Business | Tagged BPO, Business Exchange, Capgemini, Contract Management, IBX, procurement, sap, Strategic sourcing |
By Phil Fersht on March 21, 2011
One dynamic that has really stood-out over the last three years of the Finance & Accounting Outsourcing business, is the different competitive strategies going on at the high-end of the market versus the smaller engagements.
Posted in Business, Featured Posts | Tagged Accenture, BPO, Capgemini, Enterprise Irregulars, FAO, fersht, Finance and accounting, Genpact, HfS, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro |
By R "Ray" Wang on January 31, 2011
Greeting from London! It’s been a great surprise to enjoy the sunny and warm weather (by UK standards) as I readjust my body clock. Thankfully, I’ve had a chance to catch up with a few new and old clients, several analysts, media moguls, and in real life meetups w/ close relationships (i.e. @grahamhill and @buchanla) [...]
Posted in Trends & Concepts | Tagged @buchanla, @grahamhill, BPO, Capgemini, Cloud, Cloud Computing, Cloud options, CRM, Design thinking, EMEA, Graham Hill, Laurence Buchanan, Monday's Musings, Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, rwang0, SCRM, Social CRM, Trip Report, wipro |
By Phil Fersht on January 5, 2011
We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a [...]
Posted in Business, Featured Posts | Tagged Accenture, ACS, BPO, Capgemini, cognizant, Enterprise Irregulars, EXL, Genpact, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro, WNS, Xerox |
By Jason Busch on December 17, 2010
In recent years, many Indian-based procurement BPO providers have made significant strides in building a global value proposition that extends beyond labor cost arbitrage. Some firms have been more successful than others, even tho…
Posted in Business | Tagged BPO, business process outsourcing, Capgemini, India, Infosys, procurement |
By Phil Fersht on November 19, 2010
Did you hear that one about the British geophysicist who became an accountant, ran an African engineering business, has been a COO, CIO and CFO, before winding his way into the sourcing business with Accenture, and subsequently Capgemini, where he help…
Posted in Business | Tagged Accenture, BPO, Capgemini, Captives and Shared Services Strategies, IT Outsourcing / IT Services, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors |
By R "Ray" Wang on August 15, 2010
Capgemini Changes The Rules Of The Cloud Game On July 27, 2010, Capgemini announced a six-year cloud computing deal with Royal Mail Group (RMG). The partnership brings the capabilities of Capgemini’s Infostructure Transformation Services (ITS) and Capgemini Immediate to RMG. As the UK’s second largest employer, RMG employs 188,000 people, handles over 80 million items [...]
Posted in Business, Featured Posts | Tagged Apps Strategy, BPO, Capgemini, Capgemini Immediate, Cloud, Cloud Computing, cloud integration, Cloud options, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Royal Mail Group, SaaS, SaaS strategies, software as a service, Tech Ecosystem |
By Phil Fersht on August 6, 2010
HfS has teamed with its networking partner, SSON, to present a superior discussion across the world of finance and sourcing, with Jay Desai, one of the buy-side’s most respected voices for sourcing governance, Capgemini’s own sourcing sherif David Pool…
Posted in Business | Tagged BPO, Capgemini, Captives and Shared Services Strategies, david poole, Engineering & Supply Chain Outsourcing, FA, Innovation in Outsourcing, jason, Jason Busch, jay desai, Knowledge Process Outsourcing, Outsourcing Events, Outsourcing Heros, Outsourcing Research, procurement, SaaS, Sourcing Best Practises, SSON |
By Merv Adrian on July 14, 2010
Oracle’s newest BI release is massive, spans multiple product categories, and raises the bar for competitors in dramatic fashion. In my prior post I focused on its rollout and competitive posture. The market has waited a long time as the reconciliation of many moving parts was accomplished – most notably the convergence of the Hyperion [...]
Posted in Featured Posts, Technology / Software | Tagged analytics, BAO, BI, business intelligence, Business Objects, Capgemini, cognos, csc, data integration, Essbase, Forrester, gartner, Goldengate, hyperion, HyperRoll, ibm, microsoft, MIcroStrategy, MOLAP, OBIEE, OLAP, oracle, predictive analytics, ROLAP, sap, SAS, Sybase, TimesTen, TM1, ULA |