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case studies

Fracking for Value in the Enterprise

Fracking for Value in the Enterprise

By Susan Scrupski on November 8, 2012

This year in 2012, now that Jive customers are relatively comfortable working in this new way, Jive is pushing customers further and helping them discover the business value buried in their organization that can be extracted. It’s kind of like fracking in the bedrock of the enterprise for stored value.

Posted in Business, Featured Posts | Tagged 7Summits, 7SummitsAgency, BP Outsourcing, Business process, case studies, Jive, JiveWorld12, Jiveworld12 jive jw12, JW12, social business, TeleTech | Leave a response

Real Business Transformation

Real Business Transformation

By Michael Fauscette on April 27, 2012

I managed a few minutes out of my schedule last week to stop by the Yammer Tour event in San Francisco. I was in San Francisco doing a keynote for sugarCRM’s user event and luckily the events overlapped. As I…

Posted in Featured Posts, Technology / Software | Tagged case studies, collaboration, innovation, ROI, socbiz, value, yammer | Leave a response

More Serendipitous Social Upside Vignettes

More Serendipitous Social Upside Vignettes

By Susan Scrupski on November 1, 2011

Continuing with my series on unexpected windfalls and other business benefits realized from socialworking, here are two more examples.  I need to anonymize these to protect the member companies.  One is a large retailer, the other is a large life sciences multi-national. Social Delivers the Goods (and more) We’ve all had that experience when we [...]

Posted in Featured Posts, Trends & Concepts | Tagged authenticity, Business Outcomes, business value, case studies, savings, social business, social software, transparency, Trends Research | Leave a response

Serendipity Happens… to Deliver Million$

Serendipity Happens… to Deliver Million$

By Susan Scrupski on October 3, 2011

As the world turns… social, expect to be surprised by the fruits of serendipity.  When large workforces embrace working socially, or as I love to call it – in “socialworking” mode, they discover new ways of solving problems and creating opportunities.  Insights are revealed in the fluid web of connections and sharing. We’ve seen a [...]

Posted in Business, Featured Posts | Tagged adoption, Business process, case studies, Community, IBM Connections, Inventory, Lowes, Retail, social business | Leave a response

Social Business on the Ground

Social Business on the Ground

By Susan Scrupski on October 27, 2010

When we set out to investigate case studies, we were looking for “slam dunk” examples where 2.0 initiatives were inextricably tied to business results. In effect, we wanted to begin to dispel the criticisms that e20 was just the next silly, narcissistic exploit to enter the enterprise on the heels of yet another consumer fad: [...]

Posted in Business | Tagged 2.0 Adoption Council, adoption, business value, case studies, Case study, Enterprise 2.0, social business, social_business | Leave a response

Adoption is Dead.  Long live Adoption!

Adoption is Dead. Long live Adoption!

By Susan Scrupski on June 8, 2010

Rumors surrounding the death of adoption have been greatly exaggerated.
The 2.0 Enterprisey crowd is gearing up to head to Boston for our annual pilgrimage.  This will be my fourth conference as a participant and board member.  Having watched and often interpreted the trends in this sector, I find it interesting to report that things have not [...]

Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, adoption, case studies, conferences, Early_adopters, Enterprise 2.0, Enterprise 2.0 Conference, social business, social business design, The 2.0 Adoption Council, Trends Research | 1 Response

Let Go and Let Talent

Let Go and Let Talent

By Susan Scrupski on May 24, 2010

What is the most important leadership competency for the successful enterprise of the future?  According to a new study by IBM’s Institute for Business Value, CEO’s point to creativity as the engine for future growth.
Creative leaders are key to driving the kind of change large organizations require to wrestle with global complexity and information overload.  Open [...]

Posted in Trends & Concepts | Tagged 2.0 Adoption Council, adoption, case studies, Community, creativity, DJ $crilla, ibm, Leadership, Management, The 2.0 Adoption Council, Trends Research, UBM | Leave a response

Enterprise 2.0: The Next Narrative

Enterprise 2.0: The Next Narrative

By Susan Scrupski on March 15, 2010

Enterprise 2.0 was launched in the spring of 2006 as a result of Andrew McAfee’s case study interviews in 2005 on Dresdner Kleinwort Wasserstein (DrKW), an investment bank in London.  The story unfolded after he and his team studied the work of J.P. Rangaswami, who was then Global CIO of the bank.  It’s sometimes surprising to me [...]

Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, adoption, Andrew McAfee, case studies, Case study, Enterprise 2.0, Social Enterprise, Trends Research | 3 Responses

Where Business Process Meets 2.0

Where Business Process Meets 2.0

By Susan Scrupski on February 2, 2010

The 2.0 Adoption Council is experimenting with a range of new market ideas that leverage the power of the social web.   The 2.0 thinking surrounding network effects, scale, voluntary collaboration, free (as a business model), and social performance/productivity improvements are just a sample of some of the drivers that have made the Council thrive. [...]

Posted in Trends & Concepts | Tagged 12springs, 2.0 Adoption Council, case studies, Enterprise 2.0, enterprise software, erp, Irregulars, SaaS, sap | Leave a response

As a Matter of Fact…

As a Matter of Fact…

By Susan Scrupski on November 22, 2009

Well, well, well.   Didn’t I relish that gushing endorsement of social computing last week by Marc Benioff?  Yes. I did. As the conversation took off on Twitter, what was game-changing-significant was that a tech celeb– known very well in Enterprise circles, as well as the financial community– threw his Enterprise SaaS hat [...]

Posted in Business | Tagged 2.0 Adoption Council, adoption, case studies, Enterprise 2.0, research, Salesforce Chatter, The 2.0 Adoption Council, Trends Research | Leave a response

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