By Esteban Kolsky on March 6, 2013
Yep, you read that right. A snap. Simple. Uncomplicated. Two bits and change. a Drachma of work (well, probably the wrong analogy). And you don’t even need to buy, invest, change, or even do something different. You got all it takes, most of what it needs (you may need some software – but i am [...]
Posted in Featured Posts, Trends & Concepts | Tagged Change Management, CompuServe, Facebook, Performance indicator, social business, Social CRM, Social Media, Social network |
By R "Ray" Wang on December 3, 2012
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies [...]
Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux |
By Phil Fersht on October 22, 2012
Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.
Posted in Business, Featured Posts, Trends & Concepts | Tagged Business Process Outsourcing (BPO), Captives and Shared Services Strategies, Change Management, Current Affairs, Enterprise Irregulars, IT Outsourcing / IT Services, Outsourcing Research, Sourcing Change Management, Talent in Sourcing, The Future of Outsourcing |
By R "Ray" Wang on August 14, 2012
CRM Continues To Evolve In A World Of Engagement The CRM industry’s major non-vendor customer focused event kicked off at the Marriott Marquis in New York from August 13th to 15th. Conversations with prospects and practitioners at the event highlighted a few emerging trends: Shift from transaction to engagement. CRM traditionally focused mostly on the [...]
Posted in Trends & Concepts | Tagged Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, best of breed, best practices, brand, Business Analytics, Business process management, CCM, cdi, CEP, Change Management, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, Corporate Strategy, CRM, CRM Magazine, customer data integration, customer engagement, Customer Experience, customer experience management, Customer Hubs, customer relationship management, customer relationship management (CRM), customer service, customer service; -business, Customer Support, CXP, Engage, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, event report, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider |
By R "Ray" Wang on June 17, 2012
Social Business Adoption Dependent On Employee Adoption Social business is more than a technology decision. Many eager early adopters face challenges in adoption past the initial core team. As we move from eager early adopters to ubiquitous usage, an examination of some organizations who have failed at internal social business reveals a five common barriers [...]
Posted in Business | Tagged activity streams, adoption, Apps Strategy, best practices, change, Change Management, CIO, collaboration, collaboration software, Constellation Research, early adopters, Engage, engagement, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, future of work, gamification, R "Ray" Wang;, rwang0, socbiz, social business, Social Business Software, social business strategist, social commerce, Social Enterprise, social enterprise apps, Social Media, Software Insider, SoftwareInsider, Tuesday's Tip |
By Naomi Bloom on January 23, 2012
“If I could turn back time” I’m a year older than Cher, and we would both “turn back time” if we could. Who wouldn’t? We also share having had a very long career — if nothing else — and mine is still in high gear. But it’s about what it takes to develop and sustain a long [...]
Posted in Business, Featured Posts | Tagged Aging, Change Management, KSAOCs, Life's Challenges, Looking Back/Looking Forward |
By Naomi Bloom on December 4, 2011
Clowns To The Left Of Us, Jokers To The Right Of Us… I’ve been collecting stories for years. Family stories, stories about friends, about trips Ron and I have made, about colleagues and others with whom I’ve crossed paths professionally, about the highlights and lowlights (and lowlives) in my personal and professional lives. Now, with [...]
Posted in Featured Posts, Technology / Software | Tagged Bloom & Wallace HQ, Business Outcomes, Change Management, Enterprise Irregulars, HRM, Looking Back/Looking Forward, Uncategorized |
By Michael Fauscette on June 16, 2011
I was having a discussion yesterday with a vendor client on adoption of its activity stream product and wanted to share some of our thoughts. Adoption for social collaboration tools is extremely important, it’s a network effect issue, the more…
Posted in Featured Posts, Trends & Concepts | Tagged activity stream, adoption, Change Management, employees, socbiz, Social, use case |
By Naomi Bloom on June 15, 2011
Vocabulary Shapes Our (Wishful) Thinking
This post was inspired by a Twitter exchange with a valued colleague after I tweeted that this might not be the best time to be a new buyer of Oracle PSFT/EBS HRMS given Oracle’s commitment to Fusion HCM as the next generation of these long-established product lines. My colleague very correctly [...]
Posted in Featured Posts, Technology / Software | Tagged "Killer" HRMDS Scenarios, Change Management, disruptive technologies, enterprise software, HR Tech, HRM Software, Looking Back/Looking Forward, Market Segmentation, Preferred Architectural Behaviors, SaaS, Social Technology, Vocabulary Shapes Our Thinking |
By Phil Fersht on February 23, 2011
Outsourcing change is revolutionary—the world order changes. At the minimum, outsourcing introduces new rules and tools, different outcomes, changes careers, moves work offshore, requires new skills—all in the effort to realize a business case with…
Posted in Business | Tagged BPO, Change Management, Deborah Kops, Enterprise Irregulars, IT Outsourcing / IT Services, Outsourcing Research, Sourcing Best Practises, Sourcing Change Management, sourcingchange.com, SSON |
