By R "Ray" Wang on May 6, 2013
The Gartner Market Share Analysis:CRM Software Report Raises Questions On Accuracy of Market Sizing Reports The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set. The report and other reports such as these, are often used for bragging rights by vendors and for [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #archat, #GartnerCRM, analyst relations, Apps Strategy, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), customer service, CXP, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, gartner, ibm, IIAR, Kirill Tartarinov, Legacy Analyst firms, Market Sizing, Monday's Musings, oracle, Oracle Siebel, R "Ray" Wang;, rwang0, salesforce.com, sap, SAP CRM, siebel, Siebel Systems, Software Insider, Software Insider Index, Software Insider Insights™, SoftwareInsider, vendor strategy |
By R "Ray" Wang on April 17, 2013
Constellation Certifies Vendors On How Well They Perform To The Cloud Bill Of Rights The Enterprise Cloud Buyer’s Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership. This Constellation CosmosCertification for the Cloud Buyer’s Bill of Rights: [...]
Posted in Business | Tagged Actian Corp, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consellation Cosmos, Constellation Research, netsuite, Pervasive Software, R "Ray" Wang;, rwang0, SaaS, SaaS Bill of Rights, SaaS Integration, SaaS offensive, SaaS strategies, software as a service, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software ownership, software ownership lifecycle, Software Vendors, SoftwareInsider |
By R "Ray" Wang on March 6, 2013
Greater Adoption In Social Business Signifies A Move To Consolidate Platforms Constellation’s buy-side clients tend to fit in the market leader or fast follower categories when it comes to organizational personas of disruptive technology adoption. Since 2010, respondents have progressed through the DEEPR framework and the latest results from 2012 indicate that most survey respondents [...]
Posted in Trends & Concepts | Tagged #adobesummit, #ibmsocial, #ngcollective, #sabasummit, adoption, Apps Strategy, best practices, Business Outcomes, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud options, CMO, CoIT, collaboration, collaboration insights, collaboration software, customer engagement, Customer Experience, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, innovation, R "Ray" Wang;, rwang0, socbiz, social business, Social Business Software, social business strategist, Social Media, social technologies, Software Insider, SoftwareInsider, sxsw, Tuesday's Tip |
By R "Ray" Wang on February 12, 2013
Behance Empowers The Creative Cloud To Make Ideas Happen On December 20th, 2012, Silicon Valley based Adobe Systems announced the $150M USD acquisition of Behance, a digital portfolio and community site for creative professionals. Founded in 2006, the SoHo, New York based company raised 6.5M in May 2012 from Union Square Ventures prior to the [...]
Posted in Business | Tagged acquisition, acquisitions, adobe, Behance, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, creative class, Customer Experience, customer experience management, digital marketing, Digital Marketing Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, innovation, mergers, Mergers And Acquisitions, News Analysis, R "Ray" Wang;, rwang0, social business, Social Business Software, social technologies, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on January 3, 2013
The Inside Story On Oracle Fusion Apps At The End of 2012 Constellation sat down with Steve Miranda, Oracle’sExecutive Vice President of Oracle Applications Product Development to discuss the state of Oracle Fusion Apps in a no-holds barred honest conversation about what’s working, what’s not, and what to look forward to in 2013. R “Ray” [...]
Posted in Technology / Software | Tagged Apps Strategy, Architecture, Business Outcomes, business platforms, business solutions, business technology, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, CMO, collaboration, collaboration software, Constellation Research, Consumerization of IT, COO, Corporate Vision, Corporate Vision And Strategy, CTO, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Data to Decisions, Data2Decisions, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, enterprise strategy, erp, IT Strategy, Market Maker 1:1, Next generation apps, Oracle Apps Unlimited, Oracle E-Business Suite, Oracle Fusion Apps, Oracle Public Cloud, R "Ray" Wang;, rwang0, SaaS, saas bigots, SaaS strategies, salesforce.com, sap, Software Insider, Software Vendors, SoftwareInsider, Steve Miranda, vendor strategy |
By R "Ray" Wang on October 16, 2012
Key Themes Include Mobility, User Experience, and Innovation Over 1100 IFS customers convened October 15th to 17th, 2012 in Gothenburg Sweden for the IFS World Conference. The conference brought together the world of projects, service and asset, manufacturing, and supply chain. The conference highlighted the: Massive move to mobile. IFS continued their push into their [...]
Posted in Technology / Software | Tagged #ifswoco2012, aerospace & defense, Apps Strategy, business technology, BYOD, Chief information officer, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, engagement, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, erp, event report, IFS, IFS North America, IFS World, mobile, mobile enterprise, News Analysis, projects, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, User Experience, user strategy, vendor strategy |
By R "Ray" Wang on October 8, 2012
Ignition Partners Injects $20M in Series C For Hot Cloud Integration Market On September 19th,2012, SnapLogic closed its Series C funding round. The latest funding round: Strengthens product offerings. SnapLogic offers an integration platform, integration server, integration design tool, and integration market place designed for the cloud world. With almost 100 Snaps in its appstore [...]
Posted in Business | Tagged A16Z, Andreesen Horowitz, Cloud, Cloud Computing, cloud integration, Cloud options, Constellation Research, data integration, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Funding announcement, Gaurav Dhillon, Ghaurav Dhillon, Ignition Partners, integration, News Analysis, R "Ray" Wang;, rwang0, SaaS, SaaS Integration, SaaS strategies, SnapLogic, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on August 14, 2012
CRM Continues To Evolve In A World Of Engagement The CRM industry’s major non-vendor customer focused event kicked off at the Marriott Marquis in New York from August 13th to 15th. Conversations with prospects and practitioners at the event highlighted a few emerging trends: Shift from transaction to engagement. CRM traditionally focused mostly on the [...]
Posted in Trends & Concepts | Tagged Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, best of breed, best practices, brand, Business Analytics, Business process management, CCM, cdi, CEP, Change Management, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, Corporate Strategy, CRM, CRM Magazine, customer data integration, customer engagement, Customer Experience, customer experience management, Customer Hubs, customer relationship management, customer relationship management (CRM), customer service, customer service; -business, Customer Support, CXP, Engage, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, event report, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider |
By R "Ray" Wang on August 7, 2012
15 Years of HR Technology At The Industry’s Premier Event The fifteenth annual HR Technology Conference and Exposition returns to McCormick Place in Chicago October 8th to 10th, 2012. HR Tech is the industry’s longest running event looking at technologies that influence the Future of Work. The Inside View With Bill Kutik – Future of [...]
Posted in Business, Featured Posts | Tagged #hrtechconf, Bill Kutik, Bloom & Wallace, business solutions, business strategy, Chief HR Officer, Chief information officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, Cloud Wars, Constellation Research, Consumerization of IT, CTO, enterprise, Enterprise 2.0, enterprise applications, enterprise software, enterprise strategy, event report, future of work, HR, HR Tech, HRTech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Social Media, Software Insider, SoftwareInsider, user event |
By R "Ray" Wang on July 5, 2012
Used Software Pioneers Gain A Small Victory In A Shrinking On-Premises Software World The surprise July 3rd, 2012 judgment by the Court of Justice of the European Union for UsedSoft GmbH v Oracle International Corp rules that “An author of software cannot oppose the resale of his ‘used’ licenses allowing the use of his programs [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, Arrow, Avnet, best practices, bill of rights, CDW, Cloud, Cloud options, Cloud Wars, contract negotiations, contract strategy, Court of Justice For The European Union, customer bill of rights, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, EU, EU Anti Competition, EU Commisioner For Competition, European Union, Exhaustion Rule, Infor, Infor Global Solutions GmbH, Ingram Micro, license fees, license management, license parking, license policy, license resells, license returns, News Analysis, procurement, R "Ray" Wang;, rwang0, software bill of rights, Software Insider, software licensing, software licesing and pricing, software ownership, software ownership lifecycle, software trends, Software Vendors, SoftwareInsider, user strategy, vendor strategy |
