Who’s rising above the W-I-T-C-H hunt?
Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space? By the time this year is out, it’s highly likely that Cognizant will have leapfrogged both Infosys to take the number two spot behind TCS: So what’s driving this shifting landscape? Let’s take a look at the key [...]
Can BPO really function in the Cloud? Join us for a Webcast on March 14
Business Platforms are supposed to represent the “fusion of the benefits provided by standard business processes, Cloud computing and SaaS in a singular managed service delivery model”. Well… you’ve heard all the hype about “Business Platforms”, now it’s time for the real talk, so please join us for our webcast on March 14th at 10:00 AM ET,
Cognizant: The Future of Work or the Present Forever?
Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.
Are BPO newcomers running out of gas?
We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a [...]
Cog and Gen getting it on? Naaaahhhhh
Lots of frantic noise this week that Cog has been making romantic overtones to Genpact – with India’s press jumping on speculation. Like any other industry observer, you can certainly see lots of romantic potential here – Wall Street’s darlings of BPO…
The Outsourcing Famine
IBM sent me a press release announcing their $ 362 million data center in Research Triangle Park. Too bad they did not showcase it a month ago as I could have worked it into my upcoming book. In contrast, I have a nice interview with Mike Manos on Microsoft’s next-gen data centers. And they did [...]
CRM Watchlist 2010 – Part IIB
This thing is so big that I have to split the posts. You saw my choices on Monday in Part IIA, now here’s the rest of them – Cognizant, Eloqua, Sword-Ciboodle, SAS, SugarCRM, Helpstream and Aplicor. Any others you would suggest? Why? Cognizant This is one of my most out-of-place and yet most appropriate picks [...]
Dell and Perot: What this means
Look at more than the upside to any acquisition
Dell and Perot are getting married. This acquisition puts approximately 23,000 Perot services employees in with Dell. (see Larry Dignan’s detailed post on the transaction ) (here’s an InfoWorld post, too)
From the macro view, here are my observations:
1) This deal is the latest where a hardware vendor [...]
