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Enterprise Social Networks, Building the Collaborative Enterprise

Enterprise Social Networks, Building the Collaborative Enterprise

By Michael Fauscette on May 31, 2012

Tools that support social business initiatives fit into several different software categories / markets. Social business is a very broad term that includes all the enterprise social activities, internal and external. I find that often people understand a single perspective…

Posted in Featured Posts, Technology / Software | Tagged CEM, collaboration, communication, decision support, enterprise, ESN, SCRM, socbiz, social business, systems | 2 Responses

Connecting Digital Strategy with Social Business and Next-Gen Mobility

Connecting Digital Strategy with Social Business and Next-Gen Mobility

By Dion Hinchcliffe on July 26, 2011

How do the overarching digital strategies of today’s 21st century enterprise relate to social business and smart mobility? It’s a question I’ve been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with [...]

Posted in Business, Featured Posts | Tagged android, applications, Architecture, Blog Post, Business Models, CEO, CIO, CMO, collaboration, communication, Community, CRM, Crowdsourcing, digital, Digital Strategy, Enablement, Facebook, internet, iOS, marketing, mobility, planning, sales, social business, Social CRM, strategy, Supply Chains, technology, Web | 9 Responses

Organizing for social business: The issues

Organizing for social business: The issues

By Dion Hinchcliffe on May 17, 2011

How best can employees and managers adapt to today’s changing and increasingly social workplace? This has become one of the central questions as organizations look at social computing as a new primary channel in their organization, both amongst their workers as well as for their customers and business partners. While we often see traditional areas [...]

Posted in Business, Featured Posts | Tagged Blog Post, collaboration, communication, direction, Enterprise 2.0, enterprise Facebook, Leadership, mission, Organization, processes, responsibility, Social Media, strategy, transformation, vision | Leave a response

Conversations

Conversations

By Michael Fauscette on May 9, 2011

Businesses operate because of conversations, this is not some great new revelation. We like to talk about how social is about enabling conversations like it’s something revolutionary and new but that’s just not true. I was preparing to give a…

Posted in Business | Tagged communication, conversation, Customer, e2.0, engagement, sales, SCRM, socbiz, Social, social business | Leave a response

Communication and Collaboration in a Social Business World

Communication and Collaboration in a Social Business World

By Michael Fauscette on April 16, 2011

There’s a pretty good argument that a big part of the social business transformation is simply using new and more effective ways to communicate. In fact that’s really one of the fundamental advances that accompanied the adoption of the Internet….

Posted in Business | Tagged activity stream, collaboration, communication, e2.0, email, im, project management, socbiz, social business, work execution | Leave a response

Work is Communication

Work is Communication

By Sig Rinde on January 27, 2011

Work relies on, no, consists of two things: brains and hands communication Brains and hands: The appropriate and best-possible ability must be available, that’s a good start. But what can brains and hands do unless they know what to do?…

Posted in Trends & Concepts | Tagged communication, enterprise software, work | 1 Response

The Changing World of Communications

The Changing World of Communications

By Michael Fauscette on December 25, 2010

This week in the New York Times an article and a follow on post on the NYT Bits Blog talked about online email use and a report from ComScore that shows a sharp decline in email use among several age…

Posted in Featured Posts, Trends & Concepts | Tagged ARPANET, communication, ComScore, e2.0, email, Enterprise 2.0, mobile, SMS, social business, Webmail | 1 Response

Image credit: Brian Solis

Oracle’s Influencer Relations: Mom Are We There Yet?

By Steve Mann on September 21, 2010

A fellow Enterprise Irregular posed this question to the EI’s relative to the maturity of the industry and the acceptance of bloggers @ Oracle Open World:Especially after the Workday session where 20 of us from small and large firms all…

Posted in Trends & Concepts | Tagged analyst, blogger, communication, corporate culture, Enterprise Irregulars, influencer, OOW, oow10, OOW2010, oracle, Oracle Open World, sap, workdaytech | Leave a response

Well-spent Workday @ Workday–Here’s the Firehose

Well-spent Workday @ Workday–Here’s the Firehose

By Zoli Erdos on August 24, 2010

Yesterday I was privileged to sit in a group of 20 or so analysts (many of them fellow Enterprise Irregulars) invited to Workday’s first ever Technology Summit. For short background, Workday’s original call to fame came from it’s Founder, Dave Duffield, an Enterprise Software Legend, who built PeopleSoft from nothing to a position of challenging [...]

Posted in Business, Featured Posts | Tagged communication, Dave Duffield, enterprise software, erp, HRM, PeopleSoft, SaaS, sap, Social Media, software as a service, Twitter, workday, workdaytech | 1 Response

Those Who Can’t Do, Teach. The Hidden Dangers of Email.

Those Who Can’t Do, Teach. The Hidden Dangers of Email.

By Zoli Erdos on August 17, 2010

Oh, the irony.  Communispond, the Agency that excels sending the same horrendously dumb email year by year actually has the ***s to hold a webinar titled: Writing Skills: The Hidden Dangers of Email: Emails are so quick and easy to write – and it’s so simple to hit the Send button. But most of us [...]

Posted in Business | Tagged communication, communispond, email campaign, spam, Webinar | 2 Responses

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