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SAP Community Network – Fail?

SAP Community Network – Fail?

By Craig Cmehil on December 21, 2011

The Cracks are starting to show! I’ve been gone from the SAP world for awhile now but I doubt I’ll ever be completely gone – too much of my blood is still in the veins of the Developer network. So when I saw all the back and forths about the recent “delay” of the relaunch [...]

Posted in Technology / Software | Tagged Community, Fail, failure, mistake, sap, Thoughts | Leave a response

Serendipity Happens… to Deliver Million$

Serendipity Happens… to Deliver Million$

By Susan Scrupski on October 3, 2011

As the world turns… social, expect to be surprised by the fruits of serendipity.  When large workforces embrace working socially, or as I love to call it – in “socialworking” mode, they discover new ways of solving problems and creating opportunities.  Insights are revealed in the fluid web of connections and sharing. We’ve seen a [...]

Posted in Business, Featured Posts | Tagged adoption, Business process, case studies, Community, IBM Connections, Inventory, Lowes, Retail, social business | Leave a response

Consumers Exert Ownership

Consumers Exert Ownership

By Jeff Nolan on September 12, 2011

I have written on several occasions about how social network users and online community members have exerted their shared ownership of a service to affect changes in policy and feature. This comes about from the reality that a social network without members isn’t much of anything therefore the users in a network have a purposeful [...]

Posted in Business, Featured Posts | Tagged Community, Social Media, social networks, social trust, strategy | Leave a response

The Three C’s of Social Business

The Three C’s of Social Business

By Michael Fauscette on September 11, 2011

Einstein said "everything must be made as simple as possible, but not one bit simpler". That concept, often tied to Occam’s Razor, is very powerful when looking at new theories and models. I decided to apply this process to social…

Posted in Business, Featured Posts | Tagged collaboration, Community, content, Customer, innovation, SCRM, socbiz, Social, Social CRM, Social Enterprise | 6 Responses

A Social Baptism for the Enterprise.  Hallelujah and Amen.

A Social Baptism for the Enterprise. Hallelujah and Amen.

By Susan Scrupski on September 4, 2011

About this time last month, I was undergoing a crisis of faith.  Faith in what brought me to this space: the promise of what the next generation web could be and could do to change business as we know it, as well as society at large.   My faith was shaken by a few ripples [...]

Posted in Featured Posts, Trends & Concepts | Tagged #DF11, Community, conferences, Dreamforce, Enterprise 2.0, enterprise software, Mark Benioff, revolution, SaaS, salesforce.com, social business, Social Enterprise, social revolution | Leave a response

Social Business Intelligence: Positioning a Strategic Lens on Opportunity

Social Business Intelligence: Positioning a Strategic Lens on Opportunity

By Dion Hinchcliffe on September 1, 2011

Recently I’ve been tracking the growth of social analytics and the means of delivering well on it. Connecting it to the needs of the business is the next step beyond basics of collating, aggregating, and identifying patterns in what the world is doing that affects your organization. On ZDNet recently, I explored the rapidly growing trend of big data. Collectively, big data represents a set of highly innovative new ways that companies are developing to distill value from the sheer scale, richness, and complexity of today’s vast networks of people and their data, of which the Internet is just the biggest example. It is social media in particular, however, where big data and business value intersect.

Posted in Featured Posts, Technology / Software | Tagged actionable insight, aggregation, Analysis, big analytics, Blog Post, CIO, CMO, Community, customer care, Data mining, Facebook, fast data, innovation, Insight, knowledge, listening, marketing, monitoring, operations, optimization, patterns, sentiment, social analytics, social BI, social business, Social Business Intelligence, Social CRM, Social Media, trends, trendspotting, Twitter | 5 Responses

The Path to Co-Creating a Social Business: The Early Adoption Phase

The Path to Co-Creating a Social Business: The Early Adoption Phase

By Dion Hinchcliffe on August 21, 2011

The figures vary but in the last several years a major change has begun in organizations around the world. Sometimes the efforts are small and unsanctioned, sometimes they are big and bold, but increasingly businesses are employing social media strategically to engage deeply with both their workers and customers. We see this all the time [...]

Posted in Business, Featured Posts | Tagged adoption, best practices, Blog Post, CIO, CMO, Community, community management, Culture, early adoption, Enterprise 2.0, Intranet, list, maturity, participation, patterns, peer production, social business, Social Media, strategy, technographics, trust | Leave a response

SMC Austin Chapter hosts a conversation on Social Business

SMC Austin Chapter hosts a conversation on Social Business

By Susan Scrupski on August 10, 2011

SMC Austin is held at the original Austin City Limits studio. Gorgeous venue. Be there: Register today. Just when you think you have all the answers, something crops up that challenges your beliefs on how Social Business works and will work in the future.   Whether it’s new platforms/tools, new regulation, organizational changes, even world events [...]

Posted in Business | Tagged adoption, austin, collaboration, Community, enterprise2.0, ibm, Jive, sharepoint, social business, social business design, social media club austin, socialmediaclub+austin, social_business | Leave a response

Connecting Digital Strategy with Social Business and Next-Gen Mobility

Connecting Digital Strategy with Social Business and Next-Gen Mobility

By Dion Hinchcliffe on July 26, 2011

How do the overarching digital strategies of today’s 21st century enterprise relate to social business and smart mobility? It’s a question I’ve been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with [...]

Posted in Business, Featured Posts | Tagged android, applications, Architecture, Blog Post, Business Models, CEO, CIO, CMO, collaboration, communication, Community, crm, Crowdsourcing, digital, Digital Strategy, Enablement, Facebook, internet, iOS, marketing, mobility, planning, sales, social business, Social CRM, strategy, Supply Chains, technology, Web | 9 Responses

Private Social Networks

Private Social Networks

By Michael Fauscette on June 29, 2011

By now you’d pretty much have to live under a rock to be completely ignorant about online social networks, whether you participate in them or not. Earlier this week facebook hit the news again with its ever rising valuation now…

Posted in Featured Posts, Technology / Software | Tagged "private, collaboration, Community, network, security, socbiz, Social | Leave a response

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February 2012
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  • Jessica: Social Media could never replace...
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