By R "Ray" Wang on February 5, 2013
SAP Plans A Standard Support Maintenance Fees Hike Of 5.5%For New Customers For new customers, SAP announced its intent to raise its standard support maintenance fee from 18% to 19% effective July 15, 2013. The standard support option was reintroduced in January 14, 2010, after much pressure from user groups. A few key takeaways: Price [...]
Posted in Business | Tagged 3PM, 3rd party maintenance, Apps Strategy, Chief procurement officer, Constellation Research, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, license fees, license management, license policy, maintenance, maintenance fees, Maintenance Hike, News Analysis, R "Ray" Wang;, rwang0, sap, Software Insider, software licensing, software licesing and pricing, software maintenance, software pricing, Software Vendors, SoftwareInsider, vendor strategy |
By R "Ray" Wang on August 22, 2012
The Real Deadline To Consider Third Party SAP Maintenance Is September 30th In conversations with hundreds of SAP customers, many have not realized that they must act in the next 30 to 45 days if they want to move off of SAP customer specific maintenance from extended maintenance. Despite the support window ending in March [...]
Posted in Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, business value framework, BVF, CEO, CFO, Chief information officer, Chief procurement officer, Constellation Research, contract negotiations, contract strategy, customer bill of rights, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, R "Ray" Wang;, rimini street, rwang0, sap, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership lifecycle, software pricing, SoftwareInsider, Spinnaker, Technology Optimization, third party maintenancce, Third Party Maintenance, Tuesday's Tip, Used Soft, used software, UsedSoft, vendor strategy |
By R "Ray" Wang on July 5, 2012
Used Software Pioneers Gain A Small Victory In A Shrinking On-Premises Software World The surprise July 3rd, 2012 judgment by the Court of Justice of the European Union for UsedSoft GmbH v Oracle International Corp rules that “An author of software cannot oppose the resale of his ‘used’ licenses allowing the use of his programs [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, Arrow, Avnet, best practices, bill of rights, CDW, Cloud, Cloud options, Cloud Wars, contract negotiations, contract strategy, Court of Justice For The European Union, customer bill of rights, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, EU, EU Anti Competition, EU Commisioner For Competition, European Union, Exhaustion Rule, Infor, Infor Global Solutions GmbH, Ingram Micro, license fees, license management, license parking, license policy, license resells, license returns, News Analysis, procurement, R "Ray" Wang;, rwang0, software bill of rights, Software Insider, software licensing, software licesing and pricing, software ownership, software ownership lifecycle, software trends, Software Vendors, SoftwareInsider, user strategy, vendor strategy |
By R "Ray" Wang on March 29, 2012
Versytec Acquisition Addresses Growing Demand For JD Edwards Support Denver, Colorado based Spinnaker Management announced on March 6th, 2012 its acquisition of its competitor Versytec. For those who remember their third party maintenance (3PM) history, Versytec was among the first firms to announce third-party maintenance services within a year after PeopleSoft acquired JD Edwards in [...]
Posted in Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, best practices, bill of rights, budgets, business value, business value framework, BVF, CEO, CFO, Chief Financial Officer, Chief information officer, Chief procurement officer, CIO, CMO, Constellation Research, contract negotiations, contract strategy, COO, cost reduction, CTO, Customer Support, deployment options, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, Enterprise Irregular, Enterprise Irregulars, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, JD Edwards, license credits to new products, license fees, license management, license parking, license policy, license returns, lithium, maintenance, maintenance fees, Maintenance Hike, News Analysis, R "Ray" Wang;, rimini street, rwang0, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software trends, Spinnaker, Spinnaker Support, technology budgets, Technology Optimization, third party maintenancce, Third Party Maintenance, user strategy, users, Versytec |
By R "Ray" Wang on March 19, 2012
Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free up unnecessary costs to fund innovation and new projects. A. Introduction On [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, best practices, Bil of Rights, bill of rights, BMC, budgets, business value, business value framework, BVF, CEO, CFO, Chief Financial Officer, Chief information officer, Chief procurement officer, CIO, Cloud, Cloud Computing, Cloud options, CMO, Computer Associates, Constellation Research, Consumerization of IT, contract negotiations, contract strategy, COO, cost reduction, CRM, CTO, Customer Support, deployment options, disruptive, disruptive technologies, Disruptive technology, E-Commerce, Emerging Technologies, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, erp, ibm, Infor, Infor Global Solutions GmbH, Jive, license credits to new products, license fees, license management, license parking, license policy, license returns, lithium, maintenance, maintenance fees, microsoft, oracle, QAD, R "Ray" Wang;, Research Report, Research Summary, rimini street, rwang0, sap, SAS Institute, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social media monitoring, social support insights, socialbusiness, software as a service, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Spinnaker, technology budgets, Technology Optimization, Third Party Maintenance, user strategy, users, vendor strategy |
By R "Ray" Wang on February 9, 2012
Catch my colleague Yvette Cameron’s point of view here when published. She covers Future of Work for Constellation Research, Inc. Oracle Plays Catch Up With Public Cloud Ambitions On February 9th, Oracle announced its intention to acquire Dublin, CA based Taleo for $1.9B. Taleo is a cloud based talent management software provider with 5000 customers [...]
Posted in Business, Featured Posts | Tagged acquisition, acquisitions, American Airlines, Apps Strategy, Bersin & Associates, best of breed, Blue Cross blue Shield, business performance management, business technology, Chief HR Officer, Chief People Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, CoIT, Conde'Nast, Constellation Research, Consumerization of IT, contract negotiations, contract strategy, Dell, deployment options, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, enterprise strategy, erp, future of work, hp, Hyatt, JP Morgan Chase, mergers, Mergers And Acquisitions, News Analysis, next gen, next gen apps, next generation, Next generation apps, NextGen, oracle, Oracle Fusion Apps, Oracle Public Cloud, PaaS, PeopleSoft, R "Ray" Wang;, rwang0, SaaS, saas bigots, SaaS offensive, SaaS strategies, software as a service, Starbucks, Starwood, Sutter Health, Taleo, Tesora, United, vendor strategy |
By R "Ray" Wang on January 10, 2012
Business Leaders Often Poorly Prepared For Cloud/SaaS Contract Negotiations Business leaders often take great care in building their Cloud and SaaS strategy, only to have many of the benefits of flexibility and agility hampered by overlooking details in their cloud contracts. In conversations with over 200 cloud customers in 2011, key reasons include: A [...]
Posted in Business | Tagged Apps Strategy, best practices, bill of rights, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumer Tech, Consumerization of IT, contract negotiations, contract strategy, CTO, deployment options, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, R "Ray" Wang;, software as a service, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software maintenance, software ownership, software pricing, software revenue recognition rules, software trends, Tuesday's Tip |
By R "Ray" Wang on June 27, 2011
Keeping Up With The Latest In Microsoft Licensing Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies. While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available. Feel [...]
Posted in Business | Tagged contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise CAL, microsoft, Microsoft Licensing, Microsoft Worldwide Licensing and Pricing, News Analysis, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Assurance, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, SPLA |
By R "Ray" Wang on April 19, 2011
Organizations Report Increase In Software Licensing Audits Across the board, the largest complaints about software vendors and their business practices have come from increasingly aggressive software auditing practices. Once thought to be a small possibility, the software vendors now wield this big stick to drive up sales and of course ensure compliance. Given the 32 [...]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, CA, CIO, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, hp, ibm, Infor, Intuit, Lawson, license fees, license management, license policy, license returns, microsoft, oracle, procurement, QAD, R "Ray" Wang;, R “Ray” Wang;, rwang0, Sage, sap, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, Sunguard, vendor management, vendor strategy |
By R "Ray" Wang on March 28, 2011
Many Services Firms Seek Unfair Advantages With Market Makers Service providers continue to battle it out in the über competitive market for large annual multi-million dollar contracts. Market makers who serve as sourcing advisors, (i.e. management consultants, analysts, or vendor specialists) often influence the outcome of large sourcing contracts and system integration projects. Consequently, more [...]
Posted in Business | Tagged Apps Strategy, BPO, Business process, business process outsourcing, Conflict of Interest, contract negotiations, contract strategy, corruption, it Services, IT services firms, IT Strategy, Monday's Musings, Monday’s Musings, procurement, R "Ray" Wang;, R “Ray” Wang;, rwang0, Sourcing, sourcing advisor, worst practices |
