CRM Idol 2013 Starts Today
In this third year of its existence, CRM Idol has become one of the ways that emerging technology companies in the customer-facing space, (CRM, social, marketing, sales, customer service, etc) get visibility and build a name for themselves. Each year, …
I Already Voted — Did You?
All year, it seems like, we’ve been running CRM Idol, the contest started by Paul Greenberg to identify hot emerging companies in the greater CRM space. We are now down to voting for finalists and this is where you finally get the chance to make your ideas known. Time to vote. This year’s crop of [...]
Cloudforce New York
So, just about a month after Dreamforce, Salesforce.com is coming to New York for one of its regional Cloudforce conferences. The event will be at the Javitz Center in Manhattan on October 19. Salesforce is expecting six thousand attendees. The focus of the event is supposed to be on the newly re-announced Marketing Cloud — [...]
CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was [...]
CRM Idol 2012: Let the Games Begin!
Each year, as many of you all know, we run CRM Idol. This is year 2 so we are still babes in the woods and learning but because we have an amazing braintrust in Brent Leary, Esteban Kolsky, Denis Pombriant, Jesus Hoyos, Laurence Buchanan, Mark Tamis and Silvana Buljan, (and me) we just make improvements [...]
CRM Idol 2012: Last Two Days To Take Your Shot
I’m not sure why I’m writing this because any small company in the CRM world or social tools world or anything that is customer facing world that hasn’t heard of CRM Idol or taken advantage of it by applying really shouldn’t be getting the benefit of the doubt. I’m not trying to be harsh, lord [...]
CRM Idol 2012: The Candidacy Period Midway
For many years, influencers/analysts have heard the a clarion cry from small CRM companies: You guys only cover the big companies and never give us coverage You guys don’t respond to us You never review us We have no idea how to go about getting involved and could you guys give us some advice on [...]
Busy April Brings Opportunities
I read Chaucer’s Canterbury Tales in college (yes, in Middle English and no, it wasn’t that long ago) and now every April brings me back to the opening verses about spring time and renewal. This April was especially memorable in our industry and as the month has just passed I wanted to take a moment [...]
CRM Idol 2012: The Second Season is Here! Cue the Music.
Okay, I’m done teasing. Without further ado, welcome to CRM Idol 2012. The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it (mostly), we think that this, our second season, will be more exciting and bigger than last year – and have more [...]
Announcing CRM Idol 2012, Watchlist 2013 and More
I’m realizing, as I get older and, of course, wiser (heh heh), that Twitter isn’t the best place to make announcements, though it isn’t bad either. I’m not getting the response I want to a number of things and this year, I’m really anxious to get people and companies and, if you actually exist, extraterrestrials, [...]
