I was hacked
I apologize to all my friends and readers who lived through the spamming that resulted from by Facebook account being hacked. I am hopeful that the problem is now resolved but keep those emails coming if you are getting anything stranger than normal …
Are YOU ready for dreamSource?
Today, we’re proud to announce the unveiling of what promises to be the ultimate sourcing showdown of leading enterprise buyers and providers… in Westchester County, New York, next Spring
Peak Oil, Global Warming and Business
So hurricane Sandy was a wakeup call for many people and their attitudes toward global warming. But I have been trying to make the point for many years that global warming or climate change or whatever euphemism you decide on, is really just one side of the coin. The other side is the availability of [...]
Captain Cliff of the Sourcing Enterprise Part III… The Death of the “O” Word
Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the “O” word once. That’s quite a feat, so let’s find out why…
Business Lessons From The Election
Nope, out of respect for everyone, I am not going to say anything about how happy or sad I am today about the election results. Not gonna go there, wouldn’t be prudent… To everyone, worn ragged by the saturation bombing, I come in peace to talk about profits and what the business community can take [...]
There’s Sand(y) in the Machine
Well, the good news, as I survey the neighborhood on the day after is that we survived. Boston had its moments with more than a quarter million homes without power, but it is nothing compared to the reality of New York City and environs. We were relatively lucky on this one. As I write this [...]
Our businesses need to perform eons better than our politicians when it comes to CHANGE
Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.
Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing
And welcome back to our interview with KPMG’s Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paper
NetSuite Takes OOW Stage
This week Zach Nelson, CEO of NetSuite, a.k.a. Larry’s other company, took over the Marc Benioff chair as guest antagonist but given the relationship between the companies the vibe was more sedate. For instance, no one went to the talk at the Lam Theater in Yerba Buena Gardens wondering if Nelson would be controversial or [...]
The great outsourcing talent-chasm: 57% of service provider staff don’t understand their clients’ businesses
In terms of business understanding, initiative, innovation and culture, non-US staff are miles behind local staff. For example, only 43% of outsourcing customer feel their non-US staff understands their business, when compared to 88% of local staff. Yes, this gap will surely close as the industry matures, but I find this talent-chasm unacceptable in today’s global marketplace.