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By R "Ray" Wang on January 16, 2012
Public Outrage Grows Over Lax Privacy Polices At Popular Social Networking Sites Recent actions by social networking leaders in the market place have brought new attention to a user’s privacy rights. Despite the fact that these sites provide a freemium service to users, abuse and arrogance of a user’s privacy rights combined with user ignorance [...]
Posted in Featured Posts, Technology / Software | Tagged B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, Big Data, bill of rights, Chief Collaboration Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, CHRO, CIO, collaboration software, Constellation Research, COO, customer bill of rights, Digital identity, disruptive, disruptive technologies, Disruptive technology, early adopters, Electronic Privacy, Emerging Technologies, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, EU, Facebook, Federal Trade Commission, future of work, google, GooglePlus, Identity management, linkedin, Matrix Commerce, Monday's Musings, Next Gen Customer, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, social business, Social Business Software, social business strategist, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider, vendor strategy |
By Phil Wainewright on February 1, 2011
Back in December, after Amazon summarily pulled the plug on WikiLeaks using its servers for alleged violations of terms and conditions, the CTO of Fujitsu Technology Solutions wrote that the action constituted a serious threat to the business of cloud computing: “If a provider can terminate its service that easily, then it is doing exactly [...]
Posted in Business, Featured Posts, Technology / Software | Tagged Amazon, bill of rights, Cloud Computing, CloudAve, customer bill of rights, eurocloud, government, SaaS, service level, service provider, sla, Wikileaks |
By R "Ray" Wang on July 20, 2010
Recent Client Interactions Hint At Increasingly Aggressive Vendor Behavior Conversations with 11 enterprise apps customers in the past two months indicate stricter enforcement of vendor “All or Nothing” maintenance policies. “All or Nothing” maintenance policies often require customers to put all licenses on maintenance or receive no maintenance from the vendor. These policies also prevent [...]
Posted in Business, Featured Posts | Tagged anti-trust, Apps Strategy, bill of rights, contract negotiations, contract strategy, crm, customer bill of rights, Enteprrise software, enterprise applications, enterprise apps, Enterprise apps strategy, erp, maintenance, maintenance fees, Microsoft Dynamics, oracle, rimini street, sap, shelfware, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, Software Vendors, SoftwareInsider, Spinnaker, total account value, Tuesday's Tip, Tuesday’s Tip, vendor strategy |
By R "Ray" Wang on June 21, 2010
SaaS Adoption Surveys Often Overlook Audience Composition
Over the past year, analyst firms, tech media, and even mainstream business media have happily showcased positive news about SaaS adoption. The common theme remains clear – SaaS adoption moves beyond the tipping point in 2010. Cloud adoption will reach a tipping point in the next 12 [...]
Posted in Business, Featured Posts, Technology / Software | Tagged Apps Strategy, boomi, budgets, business technology, CastIron, Cloud, Cloud Computing, crm, customer bill of rights, EMC, Epicor, EscrowTech, Google App Engine, HCM, HR, hybrid deployments, ibm, IBM Optim, Informatica, InnovaSafe, IronMountain, Microsoft Azure, NCC Group, netsuite, next gen cio, OpSource, PaaS, pbs, Pervasive Software, procurement, project based solutions, RainStor, Research Report, SaaS, SaaS escrows, SaaS Integration, SaaS strategies, salesforce.com, sap, SnapLogic, software as a service, SoftwareInsider, technology budgets, vendor strategy, vmforce, VMware, workday, zoho |
By R "Ray" Wang on April 29, 2010
VMWare and Salesforce.com Battle For The Hearts And Minds Of Cloud-Oriented Java Developers On April 27th, 2010, Salesforce.com, [NYSE: CRM] and VMware, Inc. (NYSE: VMW) formed VMforce, a strategic alliance to create a deployment environment for Java based apps in the cloud. The Platform-as-a-Service (PaaS) offering builds on Java, Spring, VMware vSphere, and Force.com. Key [...]
Posted in Featured Posts, Technology / Software | Tagged Alliances, application development, Apps Strategy, Azure, BEA WebLogic, bill of rights, Cloud, Cloud Computing, Cloud Wars, crm, customer bill of rights, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Gigaspaces, google, Gridgain, ibm, IBM WebSphere, Imaginea, Java, Java PaaS, LongJump, microsoft, Microsoft.NET, oracle, Oracle Fusion Middleware, PaaS, Platform as a service, Rackspace Cloud Tools, SaaS, salesforce.com, SAP NetWeaver, Software Insider, SoftwareInsider, Spring Source, vendor strategy, vmforce, VMW, VMware |
By R "Ray" Wang on April 5, 2010
Rimini Street Counter Suit Focuses On Ensuring Customer Rights To Third Party Maintenance (3PM)
On March 29th, 2010, Rimini Street sued Oracle for “counterclaims alleging copyright misuse, defamation, disparagement, trade libel, and unfair competition”. The lawsuit was filed as a counter to Oracle’s February 26th, 2010 suit of Rimini Street for Intellectual Property (IP) theft. While [...]
Posted in Business | Tagged 3PM, Apps Strategy, customer bill of rights, enteprise apps, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, Enterprise Software Licensee Bill of Rights, enterprise strategy, intellectual property, ip, Lawsuit, oracle, rimini street, SoftwareInsider, Third Party Maintenance, user group event, user group events, user groups |
By R "Ray" Wang on February 24, 2010
The Year Of SaaS Shows… And Yes, In This Economy. The recession continued to take its toll on software sales with a slight impact to the SaaS vendors. Growth rates have come down from the high 30’s to the low 20’s. But with “flat” the new growth metric in this down economy, results remain impressive. [...]
Posted in Business | Tagged Ariba, Blackboard, Concur, customer bill of rights, Deltek, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, i2, I2 Technologies, IFS, JDA Software, Lawson, Lawson Software, Manhattan Associates, netsuite, oracle, QAD, Quarterly Financial Tracker, revenues, RightNow, SaaS, SaaS Bill of Rights, salesforce.com, sap, SII, SII®, software as a service, Software Insider, Software Insider Index, Software Insider Index®, Software Vendors, Taleo, Ultimate Software, vendor financing |
By R "Ray" Wang on January 25, 2010
Gains In SaaS Adoption Driven By Speed And Cost Savings
Preliminary data from Q4 earnings data show continued traction among SaaS solutions. Expect SaaS deployments to gain steam in 2010 as organizations finalize their SaaS apps strategies to take advantage of 7 key benefits:
Richer user experience – SaaS apps bring Web 2.0 usability to the enterprise [...]
Posted in Business, Featured Posts, Technology / Software | Tagged Adobe Air, Apps Strategy, benchmark performance, benchmarking, bill of rights, business impact, contract negotiations, contract strategy, cost reduction, crm, customer bill of rights, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, HTML 5, implementation, information broker, Information On Demand, Information Week, innovation, Microsoft Silverlight, prediction, rapid implementation, SaaS, SaaS Bill of Rights, SaaS offensive, SaaS strategies, scalability, software as a service, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, Software Vendors, strategy, subscription pricing, trending, upgrade, usability, User Experience, ux, vendor strategy |
By R "Ray" Wang on December 22, 2009
Keep In Mind Basic Rules Still Apply Regardless Of Deployment Option
The proliferation of SaaS solutions provides organizations with a myriad of sorely needed point and disruptive solutions. Good news – business users can rapidly procure and deploy, while innovating with minimal budget and IT team constraints. Bad news – users must depend more on their [...]
Posted in Business | Tagged 2010, Apps Strategy, archiving, best of breed, boomi, Business process, business process transformation, business requirements, CastIron, Cloud Computing, customer bill of rights, customer data integration, data governance, data integration, disruptive, disruptive technologies, EMC, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise software, Enterprise Software Licensee Bill of Rights, Epicor, Epicor 9, erp, EscrowTech, google, Google Apps Engine, hybrid, ibm, IBM Blue Cloud, IBM Optim, Infor, Infor Global Solutions GmbH, Informatica, InnovaSafe, innovation, integration, iron mountain, Lawson, Lawson Software, line of business, market strategy, market trends, master data management, mdm, Microsoft Azure, NCC Group, netsuite, OpSource, oracle, PaaS, pervasive, Pervasive Software, Platform as a service, RainStor, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS strategies, salesforce.com, sap, SnapLogic, software as a service, software bill of rights, software escrow, Storage, Tuesday's Tip, User Experience, workday, zoho |
By R "Ray" Wang on November 30, 2009
DSAG project team and project leader departure could signal disagreement with methodology not SUGEN
SAP embarked on an ambitious program to prove value in its Enterprise Support fee hike last year. As planned, SAP should announce the results for the first set of SUGEN KPI’s in early December. However, two key SUGEN KPI project sponsors [...]
Posted in Business | Tagged 3rd party maintenance, Apps Strategy, benchmark performance, Business suite 7, contract negotiations, contract strategy, customer bill of rights, customer service, DSAG, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, erp, It's the relationship, It's the relationship stupid!, lessons learned, license fees, license policy, long term apps strategy, maintenance fees, Maintenance Hike, News Analysis, oracle, procurement, rimini street, SaaS, sap, SAP Enterprise Support, software licensing, software licesing and pricing, software pricing, Software Vendors, Spend Management, SUGEN, Third Party Maintenance, user groups, users, vendor strategy |
