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customer data integration
By R "Ray" Wang on May 17, 2011
Organizations Must Overcome Four Fears To Master Social Customer Data Over the past few weeks, I’ve been criss-crossing the country on a multi-city speaking tour talking about the strategic value of customer data. (In full discloure, the tour is sponsored by Informatica). As we talk about the implications of social media and customer data, inevitably [...]
Posted in Technology / Software | Tagged Apps Strategy, CIO, CMO, crm, customer data integration, Customer Hubs, Customer Relationship Management, customer relationship management (CRM), enterprise apps, Enterprise apps strategy, Enterprise architecture, master data management, mdm, R "Ray" Wang;, R “Ray” Wang;, rwang0, social business, Social Business Software, social business strategist, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialytics, Software Insider, SoftwareInsider, Tuesday's Tip, Tuesday’s Tip |
By R "Ray" Wang on May 9, 2011
Customers Have Evolved… Has Your Organization? Right now customers and prospects probably ignore your organization’s marketing messages because mass marketing campaigns lack relevancy. Right now most customers answer each other’s questions because your customer service and support agents lack the authority or knowledge to resolve issues. Right now prospects ask each other what they think [...]
Posted in Business | Tagged Apps Strategy, CIO, CMO, Constellation Research, customer data integration, customer engagement, customer experience management, Customer Hubs, Customer Relationship Management, customer relationship management (CRM), Data deluge, data governance, data integration, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Informatica Customer Data Forum, information management, information supply chain, master data management, mdm, Monday's Musings, Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider |
By Jason Busch on February 3, 2010
Earlier today, IBM announced it had signed a definitive agreement to acquire Initiate Systems, a provider of customer data integration (CDI) and enterprise master patient index (EMPI) technology. According to the company press release, IBM describes Initiate as “a market leader in data integrity software for information sharing among healthcare and government organizations. Initiate’s software [...]
Posted in Business | Tagged cdi, customer data integration, EMPI, ibm, master data management, oracle, Purisma, siebel, Silver Creek, Spend Management, supply chain, supply risk, Visibility |
By R "Ray" Wang on February 3, 2010
IBM Adds A Leading Customer Data Integration/MDM Pioneer To Its Master Information Management Arsenal With arguably 10 master information management acquisitions since 2003, IBM continues to push towards its goal of adaptive master data management (MDM) (see Figure 1). The recent acquisition of Initiate Systems comes after the heals of Oracle’s purchase of SilverCreek Systems [...]
Posted in Business | Tagged acquisitions, Ascential Systems, Bill Conroy, cdi, CrossAccess, customer data integration, data integration, data quality, Datactics, dbMotion, DI, DQ, DWL, EII, EMC, Enterprise apps strategy, Healthvision, hp, ibm, ibm software group, information management, initiate systems, Kalido, LAS, Lombardi, master data management, mdm, mergers, Mergers And Acquisitions, microsoft, News Analysis, oracle, PIM, product information management, Raytheon, sap, SoftwareInsider, SRD, Talend, Trigo, Unicorn, Venetica, Visionware |
By R "Ray" Wang on December 22, 2009
Keep In Mind Basic Rules Still Apply Regardless Of Deployment Option
The proliferation of SaaS solutions provides organizations with a myriad of sorely needed point and disruptive solutions. Good news – business users can rapidly procure and deploy, while innovating with minimal budget and IT team constraints. Bad news – users must depend more on their [...]
Posted in Business | Tagged 2010, Apps Strategy, archiving, best of breed, boomi, Business process, business process transformation, business requirements, CastIron, Cloud Computing, customer bill of rights, customer data integration, data governance, data integration, disruptive, disruptive technologies, EMC, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise software, Enterprise Software Licensee Bill of Rights, Epicor, Epicor 9, erp, EscrowTech, google, Google Apps Engine, hybrid, ibm, IBM Blue Cloud, IBM Optim, Infor, Infor Global Solutions GmbH, Informatica, InnovaSafe, innovation, integration, iron mountain, Lawson, Lawson Software, line of business, market strategy, market trends, master data management, mdm, Microsoft Azure, NCC Group, netsuite, OpSource, oracle, PaaS, pervasive, Pervasive Software, Platform as a service, RainStor, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS strategies, salesforce.com, sap, SnapLogic, software as a service, software bill of rights, software escrow, Storage, Tuesday's Tip, User Experience, workday, zoho |
By R "Ray" Wang on December 11, 2009
(Photos by R Wang & Insider Associates, LLC. Copyright © 2009 All rights reserved.)
Re-innovation Now At The Heart Of SAP’s Focus And Strategy
SAP has faced a rough two years. From the continuing market pressure on new license revenue, false-start launch of Business By Design (ByD), management restructuring, and issues with [...]
Posted in Business | Tagged Apps Strategy, Boston, Boston Park Plaza, Business Objects, Business process management, Business suite 7, channel programs, channels, compliance software, cost reduction, CTO, custom development, customer data integration, data governance, data integration, Delivered Innovation, deployment options, economic recession, ecosystems, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, erp, event report, Industry Event, innovation, Jim Hagemann Snabe, John Wookey, license policy, maintenance fees, Maintenance Hike, microsoft, Microsoft SharePoint, Microsoft Silverlight, middleware platforms, oracle, partner ecosystems, partnerships, Peter Graf, product road maps, SaaS, sap, SAP Business By Design, SAP Business Suite 7, SAP Influencer Summit, SAP OnDemand Large Enterprise, software as a service, vendor events, vendor strategy |
