A Social Business Index Round-Up
By now many of my colleagues and a decent part of the tech press has had a chance to kick the tires and post their points of view on the grand opening of our new Social Business Index (SBI). For those that haven’t heard much about it yet, I’ll go through their useful contributions below. [...]
The new Social Business Index seeks to bring enterprise insight to social media
Summary: New tools are emerging all the time to sift through social media and help companies determine their impact and relevance in the new medium. The freely available Social Business Index is a new melding of big data and social media to help companies get an comprehensive view of how they are represented in the world [...]
Social Business needs a Cnut
Careful with that spelling (for some reason I preferred it to Canute or Kanute). Here is my premise. I think, like Clay Shirky, that we are living in a period of transformation rivalling the changes in society triggered by the printing press, the telegraph, the telephone, photography, film, television, or the start of the Internet [...]
Redesigning the Enterprise from the People Up
Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There’s a new meme in town called social business that says we should design enterprise systems around the people that…
Dachis Business Summit – you know, the Social one!
Now look. I have a real problem with the term “Social Business” as it’s being used by Dachis and IBM and others. However, let me put that to one side for another post later this week, but it’s a thread that starts here and runs through my thoughts on the London edition of the Dachis [...]
Reflections on Social Business Summit 2011 – Syndey and Austin
Over the last year, the discussion of the many business uses of social media has been coalescing into an industry-wide, interdisciplinary conversation that’s increasingly focused around the moniker of ‘social business.’ This conversation — which many think provides the clearest perspective yet on how social computing is transforming how we work — has begun to [...]
Social Means Business
I just read Kate’s post on today’s announcement about Dachis Group acquiring Powered. I had to chuckle, because those of us in that “alternate universe, E20″ used to think the same about the social media space. In fact, I joked to Peter Kim this year at the Enterprise 2.0 Conference in Santa Clara, “How does it feel not [...]
What Works in Social Business
At our recent Social Business Summit 2010 in Austin, I gave a presentation about the state of Social Business Strategies in 2010, and more importantly what is working and why. The 56 slides are included below, in the event that you weren’t able to attend the summit. They cover topics such as social business benefits, [...]
Business Partner Optimization: The Third Pillar of Social Business Design
We choose business partners because of their competency, resources and reliability. They become a critical lynchpin in delivering value to the customer. Whether it is a strategic R&D partner or an independent truck driver moving your good across the continent, isn’t it time to think about those relationships in a Social Business Design light? Some [...]

