Enterprise IT: Inside an SAP customer
The global head of Mead Johnson’s PMO shares his thoughts on SAP, system integrators, SaaS, and much more, in an exciting podcast.
Rethinking IT and business transformation success
Over the past several years, our understanding of IT failure has evolved and deepened. It’s now time to start a new dialog focused on opportunity and success.
The IT failures blame game (part 1)
Few subjects are as controversial, emotionally charged, and fraught with misunderstanding as establishing blame for failed IT projects.
Call for IT Devil’s Triangle research
A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.
‘Pain chains’ and the IT Devil’s Triangle
The Devil’s Triangle and “pain chains” bind together enterprise customers, technology vendors, and system integrators in an unholy trinity that leads to failed projects.
Can open source software stop IT failure?
ZDNet open source blogger, Dana Blankenhorn, says open source software offers at least a partial solution to the problem of IT failures. Let’s examine that view.
Scholarly interest in IT failure and waste
The non-technical academic world has become interested in ethical issues surrounding IT failure and wasted resources. Here’s a presentation on failure I’m giving to a scholarly audience.
Pay to play: The vendor / analyst mating dance
Some industry analysts contribute to IT failures by creating mismatched expectations between customers and vendors. Here’s how that happens.
