Why Companies are Using Social Software
Twice a year, for over three years now, we have conducted a social business survey to look at adoption and usage trends in the enterprise. We recently completed this years survey and are now busy analyzing the data. There are…
Enterprise 2.0 and the VC Industry
Enterprise 2.0 came to Boston this week and it provided an interesting snapshot of an emerging market. At the same time Deloitte and the National Venture Capital Association (NVCA) released a study that calls for a more robust IPO market. I see connections. First, E2.0 as it is abbreviated, made its annual visit to Boston. [...]
Conversations
Businesses operate because of conversations, this is not some great new revelation. We like to talk about how social is about enabling conversations like it’s something revolutionary and new but that’s just not true. I was preparing to give a…
Communication and Collaboration in a Social Business World
There’s a pretty good argument that a big part of the social business transformation is simply using new and more effective ways to communicate. In fact that’s really one of the fundamental advances that accompanied the adoption of the Internet….
Knowledge Sharing – The "New" Power in the Enterprise
I grew up with the concept that knowledge is power and that hoarding knowledge could lead to a strong power base in an organization. That’s not an unusual view from the recent past and fits a hierarchical structure inside a…
Social Business 2011, An Update
It’s been a while since I’ve written a post that updated our current understanding of social business and in a concept that is evolving very rapidly, it’s important to frequently share what we’ve learned. Lately I’ve worked on an infographic…
Top Ten Predictions for 2011
This post is built from our annual IDC group effort to lay out ten predictions. The actual document should be up on IDC.com in a couple of weeks, for those of you who have a subscription anyway, so if you want to learn more about any of the predictions I’d point you there, it has [...]
The Changing World of Communications
This week in the New York Times an article and a follow on post on the NYT Bits Blog talked about online email use and a report from ComScore that shows a sharp decline in email use among several age…
The Human Cloud
I spent the past week in the clouds attending Salesforce.com’s Dreamforce conference. Salesforce likes to categorize its products into different "clouds", like sales cloud (sales force automation), service cloud (customer service system), data cloud (crowdsourced contact data), etc. In fact…
Raising the Bar
The dynamics of community are changing expectations. Exposure to higher community standards has always tended to raise individual standards, offline or on. Today though, with the widespread use of social networks and proliferation of social media outlets the collective voice…
