The New Engagement Platform Drives The Shift From Transactions
Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect. Mobile has given us the ability to interact any time and anywhere. Cloud delivers access points to us with a rich array of content and information. Big data provides us with the context [...]
News Analysis: Lithium Technologies Adds $53M in Financing
New Funding Shows Strength In Social Business Market And Lithium’s Business Model Emeryville, California based Lithum Technologies announced today that it raised $53.4M in financing. The lead round is from New Enterprise Associates (NEA). Other investors include SAP Ventures. NEA leads the round with Peter Sonsini joining the board. Peter‘s been active with ecommerce play [...]
Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com
Welcome to an on-going series of interviews with the people behind the technologies in Social Business. The interviews provide insightful points of view from a customer, industry, and vendor perspective. A full list of interviewees can be found here. Parker Harris, Co-Founder and Executive VP of Technology Biography Parker Harris founded salesforce.com along with [...]
Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)
The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT). Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM). [...]
Executive Profiles: Disruptive Tech Leaders In Social Business – David Bankston, INgage Networks
Welcome to an on-going series of interviews with the people behind the technologies in Social Business. The interviews provide insightful points of view from a customer, industry, and vendor perspective. A full list of interviewees can be found here. David Bankston, Executive Vice-President and CTO, INgage Networks Biography David Bankston is the co-founder and chief [...]
Monday’s Musings: A Working Vendor Landscape For Social Business
Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant [...]
Enterprise 2.0: Whither thou Goest
The conversation on the social web about whether “Enterprise 2.0” still has relevance has been ongoing for a long while. Nearly everyone has weighed in on it who follows the space. Within my role here at the Dachis Group as Executive Director for the Social Business Council, I’ve often wondered whether it was time for [...]
Enterprise 2.0: What if sales lived in the “cloud”?
I’ve attended the Enterprise 2.0 conference every year for the last three years. I’ve met good friends there for the first time, put faces to old friends I hadn’t yet had the pleasure of meeting IRL and I always look forward to catching up with many of the brilliant people I am lucky enough to [...]
SCRMish Thoughts – A Look Back at 1st Half of 2010
I’ve been doing some thinking about the 1st half of 2010 and have some observations, some of which deserve a probably longer treatment than I’m about to give them and some of them that only need a sentence or two. They are not entirely random but they are a series of slightly disconnected thoughts on [...]
Connecting the Dots Between the Cloud and Enterprise 2.0
Yesterday in Portland at OSCON’s Cloud Summit I spoke about major emerging trends in business, IT, and the Web. Specifically, I explored how Enterprise 2.0, Cloud Computing, and something known as Service-Oriented Architecture (SOA) have converged on top of the same “problem space” to become the essential fabric for how we solve the business problems [...]
