By R "Ray" Wang on May 6, 2013
The Gartner Market Share Analysis:CRM Software Report Raises Questions On Accuracy of Market Sizing Reports The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set. The report and other reports such as these, are often used for bragging rights by vendors and for [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #archat, #GartnerCRM, analyst relations, Apps Strategy, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), customer service, CXP, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, gartner, ibm, IIAR, Kirill Tartarinov, Legacy Analyst firms, Market Sizing, Monday's Musings, oracle, Oracle Siebel, R "Ray" Wang;, rwang0, salesforce.com, sap, SAP CRM, siebel, Siebel Systems, Software Insider, Software Insider Index, Software Insider Insights™, SoftwareInsider, vendor strategy |
By R "Ray" Wang on April 28, 2013
Big Data Vendors Seek To Move From Data To Decisions The move from Data to Decisions examines the enablement of data-driven decisions across the entire organization. Holistic, data-informed decisions require a multi-diciplinary approach that incorporates performance monitoring with traditional business intelligence technologies. Gather key insights from your data, transform insights into actionable information, and then [...]
Posted in Business | Tagged Apps Strategy, BI, Big Data, BigData, Business Analytics, business intelligence, data governance, data integration, data quality, data stewardship, Data to Decisions, Data2Decisions, Database, Decision Management, disruptive technologies, Disruptive technology, DW, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, Market Overview, Polls and Surveys, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, surveys |
By R "Ray" Wang on April 2, 2013
Partnership Announcements Enhance Ultimate Software’s Offerings Amidst a crowd of 1500 customers, partners, and attendees, Ultimate Software held their annual gathering from March 12th to March 15th, 2013 in Las Vegas. Geared towards the medium sized to enterprise markets, Ultimate Software has steadily taken market share from ADP for payroll and expanded out into operational [...]
Posted in Business | Tagged #ulticonnect, Apps Strategy, Celergo, Chief HR Officer, Chief People Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud Wars, Constellation Research, Consumerization of IT, data integration, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, future of work, HCM, HR, HR Tech, Human Capital Management, Human resources, Informatica, partnerships, payroll, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Ultimate Software, user event, user group event, user group events, user groups, vendor strategy |
By R "Ray" Wang on March 20, 2013
Customer Success, Acquisition, And New Features Drive Day 1 Headlines Almost 12,000 Microsoft faithful converged in New Orleans for the flagship Dynamics event. Wayne Morris (@WayneMorrisOz), CVP kicked off the event reiterating the theme of “A World Ahead”. Meanwhile, Kirill Tatarinov (@KirillTatarinov), President of Microsoft Business Solutions Division, led the session with a series of [...]
Posted in Business | Tagged acquisition, acquisitions, Apps Strategy, Chobani, Cloud, Cloud Computing, Constellation Research, CRM, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, erp, event report, Great Plains, microsoft, Microsoft Azure, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, mobile, mobile enterprise, R "Ray" Wang;, ShockDoctor, social analytics, socialytics, SpaceX, user conference, user event, User Experience, vendor events, vendor strategy, Weight Watchers, WeightWatchers |
By R "Ray" Wang on March 18, 2013
Informatica Sets The Stage For A New Chapter In Its History Informatica held its annual industry analyst day February 26th to 27th, 2013 at the Rosewood Sandhill in Menlo Park. The event showcased Informatica’s go-forward strategy and road map for growth over the next three years. Key highlights include: Capturing a $6.5B market opportunity in [...]
Posted in Business | Tagged Active Endpoints, analyst event, Apps Strategy, BI, Big Data, BigData, Business Analytics, business intelligence, cdi, Cloud, cloud integration, CoIT, customer data integration, data governance, data integration, data quality, Data to Decisions, Decision Management, DQ, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise strategy, event report, Heiler, Informatica, information management, integration, master data management, mdm, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on March 6, 2013
Greater Adoption In Social Business Signifies A Move To Consolidate Platforms Constellation’s buy-side clients tend to fit in the market leader or fast follower categories when it comes to organizational personas of disruptive technology adoption. Since 2010, respondents have progressed through the DEEPR framework and the latest results from 2012 indicate that most survey respondents [...]
Posted in Trends & Concepts | Tagged #adobesummit, #ibmsocial, #ngcollective, #sabasummit, adoption, Apps Strategy, best practices, Business Outcomes, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud options, CMO, CoIT, collaboration, collaboration insights, collaboration software, customer engagement, Customer Experience, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, innovation, R "Ray" Wang;, rwang0, socbiz, social business, Social Business Software, social business strategist, Social Media, social technologies, Software Insider, SoftwareInsider, sxsw, Tuesday's Tip |
By R "Ray" Wang on March 6, 2013
Shift From CMO to CDO Is In Progress Today’s marketing strategies increasingly depend more on digital and on data than in the past. With more data, marketers can measure against a new set of metrics that matter including: calculating return on promotional investment (ROPI), performing multivariable testing (beyond A/b) driving conversion rates and optimizing efforts, [...]
Posted in Featured Posts, Trends & Concepts | Tagged Apps Strategy, business strategy, Business Transformation, CDO, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, CMO, Consumerization of IT, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), digital marketing, Digital Marketing Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise strategy, marketing, Marketing Automation, Matrix Commerce, mobile, mobile enterprise, R "Ray" Wang;, rwang0, Social Media, Software Insider, SoftwareInsider, trends |
By R "Ray" Wang on February 28, 2013
The Why Behind Big Data Starts By Asking What’s The Business Outcome So organizations have lots of data. New techniques have emerged to correlate big data. Enamored by the potential of big data, leaders are now reinvesting in technologies to find hidden nuggets of insights with the business goals of: Mitigating regulatory risks Identifying operational [...]
Posted in Featured Posts, Technology / Software | Tagged #infaanalyst, #strataconf, Apps Strategy, Big Data, BigData, business activity monitoring, Business Analytics, Business Hiearchy of Needs, business intelligence, Business Outcomes, business strategy, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, CIO, Data deluge, data integration, Data to Decisions, Data2Decisions, Decision Management, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, information management, information supply chain, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip |
By R "Ray" Wang on February 19, 2013
Changes at Infor More Than Cosmetic Analysts and tech watchers gathered on Valentine’s Day, February 14th, 2013, for Infor Summit, a progress check on Infor, the third largest independent applications vendor in the market. While many customers may not have heard of Infor, most have heard of the brands it has acquired over the last [...]
Posted in Business | Tagged analyst event, Business Analytics, business intelligence, Charles Phillips, Constellation Research, CRM, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Epiphany, erp, event report, Hansen, industry vertical, Infor, Infor Global Solutions GmbH, Infor ION, Infor Motion, Intentia, Lawson, Lawson M3, Lawson S3, Lawson Software, microverticals, mobile, mobile enterprise, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on February 12, 2013
Behance Empowers The Creative Cloud To Make Ideas Happen On December 20th, 2012, Silicon Valley based Adobe Systems announced the $150M USD acquisition of Behance, a digital portfolio and community site for creative professionals. Founded in 2006, the SoHo, New York based company raised 6.5M in May 2012 from Union Square Ventures prior to the [...]
Posted in Business | Tagged acquisition, acquisitions, adobe, Behance, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, creative class, Customer Experience, customer experience management, digital marketing, Digital Marketing Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, innovation, mergers, Mergers And Acquisitions, News Analysis, R "Ray" Wang;, rwang0, social business, Social Business Software, social technologies, Software Insider, SoftwareInsider, vendor strategy |
