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By Dion Hinchcliffe on December 18, 2011
It was just over a decade ago that businesses were still wondering why it was necessary to have a Web site. Now it’s a foregone conclusion that they are one of the most important touchpoints for any organization to possess….
Posted in Featured Posts, Technology / Software | Tagged Application programming interface, Cloud Computing, CxO Issues, Enterprise architecture, Enterprise Computing, google, Google Analytics, Open APIs, Open Business Models, open supply chains, REST, SOA, Web-Oriented Architecture (WOA) |
By R "Ray" Wang on December 3, 2011
Title: Workday Predict And Prepare 2011 Start Date: 2011-12-07 11:00 am PST End Date: 2011-12-07 12:00 pm PST Location: Webinar Link For the fourth year in a row, join the country’s top IT, HR and Talent Management analysts and consultants for their predictions of next year’s critical trends, plus their advice on how you [...]
Posted in Business, Technology / Software | Tagged Apps Strategy, best practices, CHRO, CIO, Cloud, Cloud Computing, Cloud options, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, HR, HR Tech, Human Capital Management, Human resources, next generation, Next generation apps, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, SaaS strategies, software as a service, Software Insider, SoftwareInsider, vendor events, Webinar |
By Dion Hinchcliffe on November 18, 2011
The title of this post is almost right. The workplace of tomorrow will look like a lot of things actually, including the Internet; just not a whole lot like the way our organizations look today. For one, the workplace itself has steadily begun to disappear as teleworking becomes more and more prevalent, though the latest [...]
Posted in Trends & Concepts | Tagged Analysis, CoIT, Enterprise architecture, Next-Gen Mobility, social business, strategy, The Enterprise, The Web |
By Dion Hinchcliffe on August 3, 2011
While social networks are still just getting their sea legs in most organizations, the next big leap forward — in addition to social analytics – is likely to be the integration of our productivity and line of business apps into our activity streams. Will this unleash significant new value? Very probably. But it’s also possibly the big integration [...]
Posted in Featured Posts, Trends & Concepts | Tagged Enterprise 2.0, Enterprise architecture, Enterprise Computing, Industry Trends, mashups, SOA, social business, social computing |
By R "Ray" Wang on June 20, 2011
Different Flavors Of Real-Time Result In Significant Implications. Many pundits, research insight folks, bloggers, and hand wavers keep talking about the need for real time in social business, analytics, mobile, and other disruptive technologies. Given the volume of data, bandwidth constraints, and magnitude of business processes to be supported, is the notion of real time [...]
Posted in Business, Featured Posts | Tagged application development, Apps Strategy, Big Data, Business Analytics, business value, CIO, Cloud, Cloud Computing, cloud integration, collaboration, collaboration software, Consumer Tech, crm, custom apps, customer engagement, Customer Relationship Management, customer relationship management (CRM), Design thinking, early adopters, Emerging Technologies, Engagement Apps, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise strategy, mobile, mobile enterprise, Monday's Musings, Monday’s Musings, next gen, next gen apps, next gen enterprise, next generation, Next generation apps, R "Ray" Wang;, R “Ray” Wang;, rwang0, social analytics, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social technologies, SoftwareInsider |
By R "Ray" Wang on May 17, 2011
Organizations Must Overcome Four Fears To Master Social Customer Data Over the past few weeks, I’ve been criss-crossing the country on a multi-city speaking tour talking about the strategic value of customer data. (In full discloure, the tour is sponsored by Informatica). As we talk about the implications of social media and customer data, inevitably [...]
Posted in Technology / Software | Tagged Apps Strategy, CIO, CMO, crm, customer data integration, Customer Hubs, Customer Relationship Management, customer relationship management (CRM), enterprise apps, Enterprise apps strategy, Enterprise architecture, master data management, mdm, R "Ray" Wang;, R “Ray” Wang;, rwang0, social business, Social Business Software, social business strategist, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialytics, Software Insider, SoftwareInsider, Tuesday's Tip, Tuesday’s Tip |
By R "Ray" Wang on May 9, 2011
Customers Have Evolved… Has Your Organization? Right now customers and prospects probably ignore your organization’s marketing messages because mass marketing campaigns lack relevancy. Right now most customers answer each other’s questions because your customer service and support agents lack the authority or knowledge to resolve issues. Right now prospects ask each other what they think [...]
Posted in Business | Tagged Apps Strategy, CIO, CMO, Constellation Research, customer data integration, customer engagement, customer experience management, Customer Hubs, Customer Relationship Management, customer relationship management (CRM), Data deluge, data governance, data integration, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Informatica Customer Data Forum, information management, information supply chain, master data management, mdm, Monday's Musings, Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider |
By R "Ray" Wang on February 23, 2011
The Seven Deadly Sins Draws On The Dark Arts Conversations with game designers and gamification experts over the past month highlight how important design should appeal to the human spirit. Intrigue, reward, status, community, and challenge drive 5 key areas of engagement. However, some of the masters of gamfication have revealed some dark arts that [...]
Posted in Featured Posts, Trends & Concepts | Tagged Consumer Tech, disruptive, disruptive tech, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, enterprise software, enterprise strategy, envy, gamification, gluttony, greed, lust, pride, R "Ray" Wang;, R “Ray” Wang;, rwang0, sloth, social business, Social Business Software, Software Insider, SoftwareInsider, vendor strategy, wrath |
By R "Ray" Wang on January 20, 2011
Gamification Will Drive Future Enterprise Software User Experiences The Gamification Summit kicks off in San Francisco today. Gamification represents another consumer tech innovation entering the enterprise. Game-like mechanisms can improve engagement and participation in the enterprise for all stakeholders (i.e. employees, customers, partners, and suppliers). A few key areas with immediate potential for enterprises considering [...]
Posted in Featured Posts, Trends & Concepts | Tagged Consumer Tech, disruptive, disruptive technologies, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, enterprise software, gamification, gsummit, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, zynga |
By R "Ray" Wang on January 2, 2011
Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy [...]
Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R "Ray" Wang;, R “Ray” Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, Software Insider Index, software licensing, software licesing and pricing, software maintenance, software pricing, SoftwareInsider, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday |
