enterprise collaboration
News Analysis: Lithium Technologies Adds $53M in Financing
By R "Ray" Wang on January 5, 2012
New Funding Shows Strength In Social Business Market And Lithium’s Business Model Emeryville, California based Lithum Technologies announced today that it raised $53.4M in financing. The lead round is from New Enterprise Associates (NEA). Other investors include SAP Ventures. NEA leads the round with Peter Sonsini joining the board. Peter‘s been active with ecommerce play [...]
Posted in Business | Tagged #socialenterprise, Apps Strategy, Benchmark Capital, CIO, CMO, Constellation Research, Constellation Research Inc., Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, DAG ventures, e20, e2conf, Emergence Capital, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Greenspring Associates, innovation, lithium, Lithium Technologies, marketing, Marketing Automation, New Enterprise Associates, Peter Sonsini, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, Shasta Ventures, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialbusiness, Software Insider, SoftwareInsider, Tenava Capital | Leave a response
Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)
By R "Ray" Wang on August 28, 2011
The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT). Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM). [...]
Posted in Business, Featured Posts | Tagged #DF11, #socialenterprise, Apps Strategy, CIO, CMO, Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, e20, e2conf, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, HCM, HR, HR Tech, Human Capital Management, Human resources, innovation, marketing, Marketing Automation, Monday's Musings, Monday’s Musings, PLM, product lifecycle, project based solutions, projects, Public relations, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider | 1 Response
Monday’s Musings: A Working Vendor Landscape For Social Business
By R "Ray" Wang on August 15, 2011
Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant [...]
Posted in Business, Featured Posts, Technology / Software | Tagged adobe, Adobe Omniture, Angel, Apps Strategy, Art Technology Group, ATG, Attensity, Attensity Group, Avaya, Bazaarvoice, broadvision, Broadvision Clearvale, CEO, CIO, Cisco, Cisco Quad, Clearvale, CMO, collaboration, collaboration software, community platforms, Consumerization of IT, crm, customer engagement, customer experience management, Customer Relationship Management, customer service, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, early adopters, early adoptions, early movers, eGain, Endeca, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Genesys, Get Satisfaction, getsatisfaction, google, GooglePlus, ibm, IBM Connections, IBM Lotus, ibm software group, INgage Networks, Jive, Jive Software, KickApps, lithium, Lithium Technologies, microsoft, Microsoft Lync, Microsoft SharePoint, middleware, middleware platforms, Monday's Musings, Monday’s Musings, Moxie, Mzinga, NewsGator, Omniture, oracle, Oracle ATG, Oracle Beehive, R "Ray" Wang;, R “Ray” Wang;, RightNow, RightNow Technologies, rwang0, Saba, Salesforce Chatter, salesforce.com, sap, SAP Streamworks, SCRM, sharepoint, social business, Social Business Software, social commerce, Social CRM, Social Media, social middleware, social service, social support, social technologies, Socialcast, socialtext, Software Insider, SoftwareInsider, Teleperformance, tibbr, Tibco, Tibco Tibbr, VMware, VMware SocialCast, west, yammer | 1 Response
Product Review: Google+, Consumerization of IT, and Crossing The Chasm For Enterprise Social Business
By R "Ray" Wang on July 3, 2011
Timing of Google+ Bodes Well For Enterprise Users And Google Lately, one could say Google’s been a bit absent from the social business party. The premature launch of Google Wave exposed a canvas looking for a masterpiece painting. Failing fast and learning from the Google Wave lesson, Google’s latest offering, Google+ shows promise in bringing [...]
Posted in Featured Posts, Technology / Software | Tagged android, apple, Apps Strategy, CIO, Cloud, Cloud Computing, Cloud options, Cloud Wars, CoIT, collaboration, collaboration software, Constellation Research, Consumerization of IT, disruptive, disruptive technologies, Disruptive technology, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Flickr, google, Google Apps Engine, Google Wave, GooglePlus, iPhone, linkedin, MySpace, News Analysis, next gen, next gen apps, next gen enterprise, next gen IT leaders, Next generation apps, Okrut, Ooovoo, PIcassa, Product Review, R "Ray" Wang;, R “Ray” Wang;, rwang0, skype, slideshare, social business, Social Business Software, Social Enterprise, social enterprise apps, social technologies, Software Insider, SoftwareInsider, vendor strategy, Yahoo | 3 Responses
Product Review: Inside SAP’s Line-of-Business OnDemand Strategy
By R "Ray" Wang on March 3, 2011
SAP’s Sales OnDemand Strategy Reveals A Longer Term Product And Cloud Strategy In an exclusive briefing on February 24th with SAP’s Executive Vice President of Line Of Business Applications, John Wookey, he provided fresh insight into the new product design and Cloud philosophy at SAP. This pre-CeBit announcement coincided with the SAP Analyst Day in [...]
Posted in Featured Posts, Technology / Software | Tagged Business by Design, Business suite 7, ByD, CeBIT, Cloud, Cloud Computing, cloud integration, Energy and carbon management, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, HR, hybrid deployments, John Wookey, News Analysis, next gen apps, next gen enterprise, next generation, Next generation apps, On Demand, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, SaaS offensive, SaaS strategies, sales force automation, SAP Business By Design, SAP Business Suite 7, SAP OnDemand Large Enterprise, sapsod, social business, Social Business Software, Social Enterprise, social enterprise apps, Software Insider, SoftwareInsider, vendor strategy | 2 Responses
Best Practices: Applying Social Business Challenges To Social Business Maturity Models
By R "Ray" Wang on January 23, 2011
Early Adopters Cross Through Five Phases Of Social Business Maturity Interviews with over 100 early adopters of social business (i.e. social crm, E2.0, social media marketing, etc.) reveal 5 phases of social business maturity (see Figure 1): Discovery. A few individuals begin the process of discovering new tools. Individuals identify consumer tech innovations that impact [...]
Posted in Featured Posts, Trends & Concepts | Tagged B2B, B2C, best practices, CIO, CMO, collaboration, crm, customer experience management, Customer Relationship Management, customer relationship management (CRM), discovery, disruptive technologies, Disruptive technology, early adopters, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, enterprise strategy, Evangelization, Experimentation, Formalization, future of business, Maturity Models, p2p, Peer to Peer, R "Ray" Wang;, R “Ray” Wang;, Realization, rwang0, SCRM, social business, Social Business Maturity, Social Business Maturity Models, Social Business Software, social business strategist, social commerce, Social CRM, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social technologies, Software Insider, SoftwareInsider, State of Social Business | 2 Responses
Research Report: Constellation’s Research Outlook For 2011
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud BPO, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, crm, CTO, custom apps, custom development, Customer Relationship Management, customer relationship management (CRM), DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, SoftwareInsider, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0 | Leave a response
Research Report: 2011 Cloud Computing Predictions For Vendors And Solution Providers
By R "Ray" Wang on December 28, 2010
This blog was jointly posted by @Chirag_Mehta (Independent Blogger On Cloud Computing) and @rwang0 (Principal Analyst and CEO, Constellation Research, Inc.) Part 1 was featured on Forbes: 2011 Cloud Computing Predictions For CIO’s And Business Technology Leaders As Cloud Leaders Widen The Gap, Legacy Vendors Attempt A Fast Follow Cloud computing leaders have innovated with [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011 Predictions, Business Analytics, business technology, business value, CFO, Chirag Mehta, CIO, Cloud, Cloud BPO, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CTO, DaaS, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, iaas, information broker, integration, IT Strategy, next gen apps, next gen cio, next gen CIO's, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, PaaS, Platform as a service, Private Cloud, Private Clouds, R "Ray" Wang;, R “Ray” Wang;, Research Report, rwang0, SaaS, SaaS Integration, SaaS offensive, SaaS strategies, social business, Social Business Software, Social Enterprise, social enterprise apps, software as a service, Software Insider, SoftwareInsider, trends, vendor strategy | 9 Responses
Best Practices: Five Simple Rules For Social Business
By R "Ray" Wang on December 17, 2010
Early Adopters And Pioneers Have Benefited From Social Across executive board rooms and even in living rooms, social business is all the rage. In 2010, social crm (SCRM) and Enterprise 2.0 (E20) rose into mainstream conversation. Despite the mindshare and awareness, a majority of business leaders have yet to begin these initiatives. The good news [...]
Posted in Business | Tagged B2B, B2C, best practices, CIO, CMO, collaboration, crm, customer experience management, Customer Relationship Management, customer relationship management (CRM), Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, future of business, p2p, R "Ray" Wang;, R “Ray” Wang;, rwang0, SCRM, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social technologies, SoftwareInsider | 6 Responses
Monday’s Musings: Why Next Gen Apps Must Improve Existing Activity Streams
By R "Ray" Wang on August 30, 2010
Upcoming Data Deluge Threatens The Effectiveness Of Activity Streams Activity streams, best popularized by consumer apps such as Facebook and Twitter, have emerged as the Web 2.0 visualization paradigm that addresses the massive flows of information users face (see Figure 1). As a key element of the dynamic user experiences discussed in the 10 elements [...]
Posted in Featured Posts, Technology / Software | Tagged activity streams, application development, Architecture, Data deluge, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Facebook, Monday's Musings, Monday’s Musings, next gen, next gen apps, next gen enterprise, next generation, Next generation apps, Point of view, product road maps, Social Business Software, Social Enterprise, social enterprise apps, social technologies, Software Insider, software trends, SoftwareInsider, usability, User Experience, user interaction, vendor strategy, Web 2.0 | Leave a response
