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By Sig Rinde on March 16, 2010
Funny thing, seems the human brain uses same tricks as Enterprise Software to save disk space 
Thanks to Zia I found Daniel Kahneman at Ted’s site (go see): Kahneman’s premise being “confusion between experience and memory: basically it’s between…
Posted in Trends & Concepts | Tagged Data models, enterprise software, process
By R "Ray" Wang on March 15, 2010
Recent Conversations With Executives Confirm Demand For Social CRM
Good news! Organizations see an opportunity to tap into the proliferation of social networking channels for their CRM initiatives. Speaking with 23 business leaders over the past 10 days, it became obvious that Social CRM initiatives were top of mind for a few reasons:
Pressure from the boardroom. [...]
Posted in Software | Tagged advertising agencies, Apps Strategy, best practices, business process transformation, Change Management, customer relationship management (CRM), eCommer, ECommerce, enteprise apps, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, marketing agencies, Monday's Musings, R "Ray" Wang;, rwang0, SCRM, Social CRM, Software Insider, SoftwareInsider, vendor strategy
By Jason Busch on March 12, 2010
There’s been a lot of chatter in the market these past few weeks about acquisitions. Some larger players are clearly headed to Costco to look for warehouse bargains (smaller formats and Ma and Pop shops aren’t worth the time for these larger players,…
Posted in Business | Tagged acquisitions, Ariba, BPO, enterprise software, M&A, Outsourcing, software as a service, Suppliers
By Sig Rinde on March 10, 2010
Imagine an Enterprise App with UI design lifted from World of Warcraft? A tad gothic? But games work, kids dive into them in droves and never seem to scratch their heads. Electronic games now being a bigger industry than the…
Posted in Software | Tagged benioff, brp, enterprise apps, enterprise software, salesforce.com, ui, user interface, Web/Tech, World of Warcraft
By Zoli Erdos on March 9, 2010
If you think I am here to spill the beans, you’re wrong. On a purely speculative level, if there is some news to come, and if there is an embargo related to it, then I respect that. And it’s all a big IF.
So no, I am simply dusting off an old post I wrote [...]
Posted in Trends & Concepts | Tagged accounting, all-in-one, AppExchange, Atlassian, bbd, Business ByDesign, business software, crm, enterprise software, google, google apps, lightweight software, netsuite, On Demand, SaaS, salesforce.com, sap, small business suite, smb, sme, software as a service, zoho
By R "Ray" Wang on March 8, 2010
Who Says Support Has To Be Bundled With Maintenance?
About a decade back, vendors would offer support and maintenance as two separate line items on their contracts. Support would run about 5 to 10% the license fee and so would maintenance. Keep in mind, average support and maintenance fees were under 15% back then. Here’s a [...]
Posted in Featured Posts, Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, choice, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, erp, maintenance, maintenance fees, Maintenance Hike, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, predictability, R "Ray" Wang;, rwang0, software as a service, Software Ecosystems, software escrow, Software Insider, Software Insider Index, Software Insider Index®, software licensing, software licesing and pricing, software maintenance, software ownership lifecycle, software pricing, SoftwareInsider, support, Technical support, value
By R "Ray" Wang on March 5, 2010
Analyzing The Demand For Use Cases In Social CRM
Since joining Altimeter Group, I’ve had the pleasure of collaborating with my colleague Jeremiah Owyang on Social CRM. On a daily basis, the requests for Social CRM strategies escalated from all parts of the organization. In fact, requests reflected all facets of CRM including the usual sales, marketing, [...]
Posted in Business, Featured Posts | Tagged Altimeter Group, Brent Leary, collaboration, collaboration insights, crm, crowdsourced R&D, customer experience management, customer relationship management (CRM), Dion Hincliffe, early adoptions, early movers, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Erin Kinikin, Esteban Kolsky, evangelizables, extended collaboration, groundswell, hollistic approach, innovation, innovation insights, John Lovett, John Ragsdale, Josh Weinberger, marketing, Marshall Lager, near tipping points, Nenshad Bardoliwalla, Oliver Marks, Paul Greenberg, peer-to-peer unpaid armies, proacitve social lead generation, R "Ray" Wang;, rapid social marketing response, rapid social sales response, rwang0, sales, seamless customer experience, service, Social Business Software, social campaign tracking, Social CRM, social customer insights, social event management, social marketing insights, social sales insights, social service, social support, social support insights, social technologies, Software Insider, support, Susan Scrupski, VIP experience
By R "Ray" Wang on March 2, 2010
Single Instance ERP Harder And Harder To Justify
The holy grail of an ERP implementation used to be the single instance deployment. However, market forces, a move to adopt new disruptive technologies, slow pace of innovation from incumbent vendors, and high maintenance fees have changed many organization’s perspectives. Add a slew of rapidly changing business requirements [...]
Posted in Business, Featured Posts | Tagged agresso, analytics, Apps Strategy, AspenTech, baan, best practices, BPCs, Business Models, business requirements, business value, Cincom, CIO, Deltek, disruptive, disruptive technologies, enteprise apps, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, Epicor, erp, geographic requirements, IBS, IFS, industry requirements, Infor, innovation, Intentia, IQMS, JD Edwards, Lawson, Lawson M3, Lawson S3, Maconomy, maintenance fees, MAPICS, Meridian Systems, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Mincom, modernization, netsuite, next gen cio, next gen IT leaders, OpenAir, oracle, PeopleSoft, Planview, Plex, purpose built, QAD, R "Ray" Wang;, regulatory compliance, reporting, ROI, rwang0, SaaS, SAP B1, SAP Business All-In-One, shelfware, single instance erp, Software Insider, SYSPRO, SyteLine, tax requirements, Tenrox, two-tier ERP, Ultimate Software, Uncategorized, Unit4, workday
By Sig Rinde on March 2, 2010
“Entia non sunt multiplicanda praeter necessitatem” Occam’s razor keeps it simple – “entities must not be multiplied beyond necessity”. Or in short form; simple is better. A basic philosophy of science – simple is better. Einstein could be a signatory…
Posted in Featured Posts, Trends & Concepts | Tagged enterprise software, Management, Occam's razor, Simplicity, strategy, Thingamy, workflow
By Michael Krigsman on March 1, 2010
Gridlock and denial, both related to lack of consensus among team members, are among the most significant and common problems on many IT projects.
Posted in Trends & Concepts | Tagged CIO issues, Consensus, denial, enterprise software, gridlock, Information technology, IT issues, project management, Project strategy, Project team, Standing Ovation Problem, sugarcrm
