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Monday’s Musings: The Controversy Surrounding Gartner’s CRM Market Share Analysis

Monday’s Musings: The Controversy Surrounding Gartner’s CRM Market Share Analysis

By R "Ray" Wang on May 6, 2013

The Gartner Market Share Analysis:CRM Software Report Raises Questions On Accuracy of Market Sizing Reports The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set.  The report and other reports such as these, are often used for bragging rights by vendors and for [...]

Posted in Business, Featured Posts, Technology / Software | Tagged #archat, #GartnerCRM, analyst relations, Apps Strategy, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), customer service, CXP, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, gartner, ibm, IIAR, Kirill Tartarinov, Legacy Analyst firms, Market Sizing, Monday's Musings, oracle, Oracle Siebel, R "Ray" Wang;, rwang0, salesforce.com, sap, SAP CRM, siebel, Siebel Systems, Software Insider, Software Insider Index, Software Insider Insights™, SoftwareInsider, vendor strategy | Leave a response

Enterprise software wars: 5 points of advice for CIOs

Enterprise software wars: 5 points of advice for CIOs

By Michael Krigsman on January 28, 2013

Enterprise software, long a complex domain only of interest to specialists, has become the darling of venture capital investors and start-ups. This post presents context and concludes with advice for CIOs on navigating the changing enterprise software landscape. Enterprise software eats the world (photo credit: Michael Krigsman) To get a sense of growing interest in [...]

Posted in Featured Posts, Trends & Concepts | Tagged aaron levie, Cloud Computing, enterprise, enterprise software, Enterprise Startups, New York City, software as a service, Vinnie Mirchandani | 1 Response

The Internet of Things

The Internet of Things

By Michael Fauscette on January 27, 2013

In a world of smartphones, mifi mobile hot spots, wifi hot spots and broadband home Internet most of us live an always connected life. Smartphones are extending this connectivity around the world and into place where it would have taken…

Posted in Featured Posts, Technology / Software | Tagged automation, Bluetooth, connected, devices, enterprise, Healthcare, internet, Internet of Things, IoT, iPhone, M2M, medical, Smart Cities | 2 Responses

2012: The Year in Enterprise Software

2012: The Year in Enterprise Software

By Michael Fauscette on January 4, 2013

As we move into 2013 it’s time to take a look back and see what major events shaped and changed enterprise software in 2012. It was an active year, particularly from the standpoint of continued consolidation in the enterprise software…

Posted in Business, Featured Posts, Technology / Software | Tagged acquisition, Business Models, CIO, CX, enterprise, Enterprise 2.0, ESN, innovation, IT, microsoft, mobile, networked business, oracle, SaaS, salesforce.com, sap, socbiz, Social, social business, Social CRM, Social Enterprise, social web, technology, Technology / Software, Web/Tech | 1 Response

Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption

Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption

By R "Ray" Wang on December 3, 2012

Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology.  In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies [...]

Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux | 2 Responses

Event Report: IFS World Conference 2012 – Innovations Abound Beyond ERP (#IFSWoCo2012)

Event Report: IFS World Conference 2012 – Innovations Abound Beyond ERP (#IFSWoCo2012)

By R "Ray" Wang on October 16, 2012

Key Themes Include Mobility, User Experience, and Innovation Over 1100 IFS customers convened October 15th to 17th, 2012 in Gothenburg Sweden for the IFS World Conference.  The conference brought together the world of projects, service and asset, manufacturing, and supply chain.  The conference highlighted the: Massive move to mobile. IFS continued their push into their [...]

Posted in Technology / Software | Tagged #ifswoco2012, aerospace & defense, Apps Strategy, business technology, BYOD, Chief information officer, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, engagement, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, erp, event report, IFS, IFS North America, IFS World, mobile, mobile enterprise, News Analysis, projects, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, User Experience, user strategy, vendor strategy | 1 Response

Event Report: Preview 2 – The Exclusive Market Maker 1:1 Keynote Interviews At Constellation’s Connected Enterprise 2012 (#CCE2012)

Event Report: Preview 2 – The Exclusive Market Maker 1:1 Keynote Interviews At Constellation’s Connected Enterprise 2012 (#CCE2012)

By R "Ray" Wang on October 16, 2012

Think TED Meets Enterprise For The C-Suite – Constellation’s Connected Enterprise. Constellation’s flagship event, Connected Enterprise 2012, starts November 9th to 11th, 2012.  This intimate innovation summit in Dana Point, CA (www.stregismb.com) is designed for senior business leaders who are attempting or successfully using disruptive technologies such as social business, cloud computing, mobile enterprise, big [...]

Posted in Trends & Concepts | Tagged aaron levie, Adam Pisoni, Box, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, digital marketing, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, enterprise software, enterprise strategy, event report, future of work, innovation, microsoft, Microsoft Business Solutions, Microsoft Dynamics, Mike Ehrenberg, R "Ray" Wang;, rwang0, sap, SAP AG, Software Insider, SoftwareInsider, Tech Optimization And Innovation, Vishal Sikka, yammer | Leave a response

Event Report: Preview 1 – The Keynotes At Constellation’s Connected Enterprise 2012 (#CCE2012)

Event Report: Preview 1 – The Keynotes At Constellation’s Connected Enterprise 2012 (#CCE2012)

By R "Ray" Wang on October 1, 2012

Think TED Meets Enterprise For The C-Suite We are almost 30 days away from Constellation’s flagship event -Connected Enterprise 2012!  This event from November 9th to 11th, 2012, celebrates innovation in the enterprise and the impact of disruptive technologies on business.  Our theme for 2012 and 2013 centers on the “Art of the Possible”. This [...]

Posted in Business | Tagged Constellation Research, Constellation SuperNova Awards, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, event report, innovation, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider | Leave a response

Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise

Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise

By R "Ray" Wang on September 24, 2012

Dreamforce Represents The Mecca For The “Art Of The Possible” In The Enterprise Whether Salesforce.com’s flagship conference at Moscone Center was the most attended conference (~48,000) or the most registered for event (~90,000), matters not.  When examined in context of the magnitude of what was accomplished, the impact of this 10th annual event transcends attendance [...]

Posted in Business, Featured Posts, Technology / Software | Tagged Apps Strategy, Business Transformation, business value, Chief Customer Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, Consumer Tech, Consumerization of IT, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, df12, Dreamforce, Engagement Apps, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, event report, future of work, Infor, Infor Global Solutions GmbH, Infor ION, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next generation, Next generation apps, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social CRM, Social Enterprise, social enterprise apps, social technologies, software as a service, Software Insider, SoftwareInsider, user conference, user event, vendor events, vendor strategy, workday | 2 Responses

Epicor Acquires Solarsoft, Moves Closer To $1B in Annual Revenues

Epicor Acquires Solarsoft, Moves Closer To $1B in Annual Revenues

By R "Ray" Wang on September 14, 2012

In Epicor’s first major acquisition since Apax partners brought Activant and Epicor together, the near $900M Dublin, CA-based enterprise software announced its acquisition of Solarsoft from Marin Equity Partners.   Based in the UK, Solarsoft focuses on MES, ERP, and distribution software in specialty verticals for over 2500 customers.  Terms of the deal were not disclosed.  [...]

Posted in Business | Tagged acquisition, acquisitions, and stamping forge and casting, building and construction, Cloud, Constellation Research, discrete manufacturing, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Epicor, Epicor Software, erp, food and beverage, general distribution, hi-tech product distribution, mergers, Mergers And Acquisitions, mills metals and chemicals, News Analysis, pharma and cosmetics, plastics and rubber, print packaging manufacturing, process manufacturing, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, utomotive, vendor strategy | Leave a response

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