Does Social Add Complexity or Replace It?
Listening last week to salesforce CEO Marc Benioff’s keynote address at DreamForce 2011, I started to see social and enterprise apps come together in a more meaningful integration than I had seen before. Suffice it to say that a lot of enterprise software analsysts have been very cool to the idea of the social enterprise. This is unfortunate because it [...]
Breaking Under the Weight of Complexity
Does information technology need to be so complex? To answer the first question we must ask another: What drives complexity? Vendors tell you that they respond to customers, and it’s true that many customers demand that software meets their highly idiosyncratic requirements, that’s true, and requirements drive complexity. But is it also true that vendors for many [...]
