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Esteban Herrera

Negotiations and the deals we make: the Good, the Bad, and the Ugly

Negotiations and the deals we make: the Good, the Bad, and the Ugly

By Phil Fersht on March 20, 2012

Here is the good, bad, and ugly of recent deals where we’ve coached clients

Posted in Business | Tagged BPO, Enterprise Irregulars, Esteban Herrera, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Advisors, Sourcing Best Practises, Sourcing Change Management | Leave a response

Sourcing to Latin America: Everything you ever needed to know in 60 minutes

Sourcing to Latin America: Everything you ever needed to know in 60 minutes

By Phil Fersht on May 22, 2011

Join us for a Webinar on June 2 at 11:00 am ET If you follow us closely, you’ve probably already read our research study on the Latin American global sourcing industry, The Latin America Sourcing Landscape in 2011: How Latin America Powers Global Services Delivery. After that taste of the study, we’re sure you’ll want more. [...]

Posted in Business | Tagged Beni Lopez, BPO, Captives and Shared Services Strategies, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Esteban Herrera, Innovation in Outsourcing, IT Outsourcing / IT Services, Mark Hillary, Outsourcing Research, Outsourcing Vendors, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Locations, The Future of Outsourcing | Leave a response

iGate swallows larger Patni—does it matter?

iGate swallows larger Patni—does it matter?

By Phil Fersht on January 10, 2011

As far as mergers go, this is a fairly synergistic one: a high-growth, innovative company acquires a bigger but staid, stuck competitor

Posted in Business | Tagged BPO, Current Affairs, enterprise, Enterprise Irregulars, Esteban Herrera, igate, IT Outsourcing / IT Services, Outsourcing Vendors, Patni | Leave a response

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