Cloud 9 User Meeting
Forecasting and pipeline management don’t get nearly the attention they deserve and that doesn’t make sense. Of all the parts of CRM, the forecast is one of the few things many companies still leave to manual systems, i.e. spreadsheets. Even sales compensation has a higher place in heaven as companies like Xactly have blazed a [...]
Microsoft Convergence 2010. Finally Getting Rid of the But….?
A couple of months ago, I was asked by Microsoft to help them (as a consultant) try to work on their Social CRM program. That included looking at products, messaging and doing some thought leadership stuff. I’m in the midst of that now and thus, have been able to get a deep and advanced look [...]
CRM Watchlist 2010 – Part IIIA
Okay, to recap. We’ve so far done the following watchlist parts: Part I – The Big 4 – Microsoft, SAP, Oracle, salesforce.com Part IIA – CRM Companies – NetSuite, Sage, RightNow Part IIB – CRM Companies – Cognizant, Eloqua, Sword-Ciboodle, SAS, SugarCRM, Helpstream, Aplicor Now we move on to Part IIIA and Part IIIB – [...]
Okay Here Goes CRM Forecast 2010 PART II
I’d go over to ZDNet for Part I of this forecast (released at the exact same time as this one) if you want to read the intro, the Latin American 2010 Forecast from Jesus Hoyos and the first five…
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Okay Here Goes – CRM Forecast 2010 – Part I
Just so you know, this year, I’ll do even better than last year (notice by adding the word “even” it makes it seem like I did really well last year but will improve over that sterling performance. Looking Back at CRM 2009 Forecast and decide whether “even” is justified or just a [...]
