Smart Process Apps with Kofax and Forrester
Kofax sponsored a webinar last week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal [...]
Oracle Fusion and More Blue Ocean Strategy
Old pal, Chris Kanaracus (who covers enterprise software and general technology breaking news for The IDG News Service) has a story in InfoWorld yesterday which is very interesting in that it describes the current dynamics of the enterprise software business. Just to convolute things, the article is about a recent report from Forrester Research, which [...]
Think Bigger
I spent the best part of last week cruising up and down Silicon Valley checking in with customers and would be clients. The consensus from this non-scientific survey is that business is better than OK and most people are expecting this year to be the best in a while. Of course there is a cloud—literal [...]
The Shortest Distance
Forrester Research has been heating up the marketplace lately with a string of interesting reports and forecasts that impact CRM and the front office generally. One that I saw, “Capitalizing on Live Video Chat” by Diane Clarkson, August 23, 2011 talks about the bright future of using video rather than text (obviously) chat in sales, [...]
Social business holds steady gap behind consumer social media
Summary: The global growth of social media as a mainstream trend is the subject of regular news headlines these days. Yet the assumption is that most enterprises are either taking a wait-and-see attitude or are hopelessly behind consumer trends. The surprise is that enterprises have actually been holding steady behind the consumer world as they look [...]
How vendors think about licenses: marginal price
CRN recently ran a story summarizing a Forrester Research study (sorry, I don’t have the link – hopefully, someone will provide it in the comments) which revealed certain vendor practices which are stirring up resentment among CIOs. There is a lot within this report that our industry needs to take to heart, but there are [...]
Why I wrote that piece…
Having been blogging for over four years, I’m used to putting down my thoughts and concerns about things I care about. I normally don’t think about it too much, I just write and enjoy the banter and discussion it creates. It’s like having a “virtual pint” with friends, peers and colleagues. So when I received [...]
SaaS will dominate your cloud strategy
The chart in Larry Dignan’s blog post end of last week reporting Forrester’s projection for a $241 billion cloud computing market by 2020 clearly shows the relative market shares for SaaS, PaaS and IaaS. It’s a graphic reminder that, if an enterprise is focusing on the infrastructure layer to build its cloud strategy, then it’s [...]
Procurement/IT Specific Lessons and Observations: Forrester’s Sourcing and Vendor Management Forum
It was a pleasure to attend Forrester’s Sourcing and Vendor Management Forum last week. Even though I did not necessarily agree with all the points in the content of every presenter, the keynotes were of a uniformly high quality a…
Saving Money on Software Negotiations — Tips From Forrester’s Duncan Jones (Part 1)
I recently had the chance to sit down with Forrester’s Duncan Jones, an industry colleague who happens to be an old pro on software negotiation. Based in the UK, Duncan is currently a Principal Analyst at Forrester Research. Yet his recommendations when it comes to saving money with the SAPs and Oracles of the business [...]
