hall of shame

Most inane customer service #fail ever

By Phil Wainewright on February 2, 2010

Broadband service provider ntl:Telewest terminated my account today moments after its customer service lines closed for the day, leaving my no way to resolve the issue for eight crucial hours. How inane is that?

Posted in Business | Tagged customer disservice, Customer Experience, customer service, Hall of Infamy, hall of shame, ISP, Telewest, Virgin Media | 2 Responses

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hall of shame

Most inane customer service #fail ever

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