Healthcare and Outsourcing
By Phil Fersht on November 27, 2012
In today’s commodotizing market for IT and business services, HP’s services business can only really look to defend what it still has against the encroaching competitive bite of the likes of Accenture, Cognizant, Genpact, IBM, TCS etc. However, there is one option that could revitalize its legacy: merge with one of the market leaders.
Posted in Business, Featured Posts | Tagged BPO, Business Process Outsourcing (BPO), Current Affairs, Enterprise Irregulars, Finance & Accounting BPO, Healthcare and Outsourcing, hp, HR Outsourcing, IT Outsourcing / IT Services, Outsourcing and Politics, Outsourcing Vendors, Phil Fersht, Talent in Sourcing, The Future of Outsourcing |
By Phil Fersht on November 16, 2012
Today, we’re proud to announce the unveiling of what promises to be the ultimate sourcing showdown of leading enterprise buyers and providers… in Westchester County, New York, next Spring
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Current Affairs, dreamsource, enterprise social networking, Finance & Accounting BPO, Global Business Services, Healthcare and Outsourcing, HfS, HfS Research Company News, Industry-specific Outsourcing, innovation, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing, Outsourcing Events, social networking, Sourcing, Sourcing Change Management, talent, Talent in Sourcing, The Future of Outsourcing |
By Phil Fersht on September 4, 2012
We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Finance & Accounting BPO, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, social networking, Sourcing Change Management, The Future of Outsourcing |
By Phil Fersht on December 20, 2011
In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here’s the replay. You can also download your copy of the slides here. And if you can’t be bothered to listen to any of it, here were some of our predictions* highlights: 1. Outsourcing Providers will [...]
Posted in Business | Tagged BPO, Cloud Computing, Current Affairs, ed caso, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HfS Research, Industry-specific Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing, Outsourcing Advisors, Outsourcing Events, Outsourcing Research, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Change Management, The Future of Outsourcing, wells fargo |
By Phil Fersht on June 17, 2011
Outsourcing of IT and business process has always been a game for large enterprises, where well-executed large-scale employee transitions have resulted in profitable endeavors for both providers and buyers. But while the large buyers like saving the money, it’s actually mid-market sector ($1bn-$3bn revenues) which is getting a lot more out of the experience
Posted in Business, Featured Posts | Tagged BPO, Captives and Shared Services Strategies, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HR Outsourcing, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing and Technology, Outsourcing Research, Phil Fersht, procurement, SaaS, Sourcing Best Practises, Sourcing Change Management, State of Outsourcing 2011 Study, The Future of Outsourcing, The Industry Speaks: HfS surveys |
By Phil Fersht on June 13, 2011
HfS Research’s “State of Outsourcing 2011″ study of 1335 industry stakeholders, conducted with the Outsourcing Unit at the London School of Economics, points to a marked turnaround in outsourcing intentions as global economies reach a period of sustained (albeit limping) recovery. For many organizations today, clearly the short-term counter-recessionary measures have been executed through to fruition, leaving business function leaders under renewed pressure to seek out new operational strategies for driving out cost and improving global effectiveness.
Posted in Business, Featured Posts | Tagged BPO, Captives and Shared Services Strategies, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, Industry-specific Outsourcing, IT Outsourcing / IT Services, it Services, ITO, Knowledge Process Outsourcing, Outsourcing Advisors, Outsourcing Research, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Change Management, State of Outsourcing 2011 Study |
By Phil Fersht on May 26, 2011
It’s hard to be CSC. A perennial subject of acquisition chatter, it has built in poison pills in the form of gnarly government contracts with lots of limitations on who can own them and what can be done with them. This represents a disproportionate part of their revenue when compared to their competitors.
Posted in Business | Tagged Cloud Computing, csc, Current Affairs, Enterprise Irregulars, Healthcare and Outsourcing, IT Outsourcing / IT Services, Outsourcing Vendors, The Future of Outsourcing |
By Phil Fersht on May 22, 2011
When I learned that I could attend Accenture’s annual industry analyst event with my fellow HfS Research colleagues, I was intrigued.
Posted in Business | Tagged BPO, Cloud Computing, Current Affairs, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HR Outsourcing, HR Strategy, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, michael salvino, Outsourcing Research, Outsourcing Vendors, Phil Fersht, SaaS, Sourcing Best Practises, The Future of Outsourcing, tony filippone |
By Phil Fersht on May 17, 2011
Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.
Posted in Business | Tagged BPO, Cloud Computing, cognizant, Current Affairs, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HR Strategy, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, SaaS, social networking, Sourcing Best Practises |
By Phil Fersht on April 7, 2011
So why did Genpact buy Headstrong, in the third-largest acquisition ever made by an India-based provider, since Wipro picked up InfoCrossing for a cool $600m in 2007, and HCL-Axon for a similar sum, the following year? And, most importantly, what does…
Posted in Business | Tagged BPO, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, General Electric, Genpact, Headstrong, Healthcare and Outsourcing, Industry-specific Outsourcing, IT Outsourcing / IT Services, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, procurement, SaaS, Sourcing Best Practises, Sourcing Locations, The Future of Outsourcing |
