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HRO

SAP + SuccessFactors = Great for SAP, but could restrict growth potential for the HR services industry

SAP + SuccessFactors = Great for SAP, but could restrict growth potential for the HR services industry

By Phil Fersht on December 4, 2011

With SAP’s move to “Cloudify” its software portfolio with the $3.4bn acquisition of the darling of HR software, SuccessFactors, we do not believe this is particularly good news for BPO service providers and services clients

Posted in Business, Featured Posts, Technology / Software | Tagged Business Process Outsourcing (BPO), Cloud Computing, Current Affairs, Enterprise Irregulars, HR Outsourcing, HR Strategy, HRO, Innovation in Outsourcing, Outsourcing and Technology, Outsourcing Vendors, Phil Fersht, Ray Wang, SaaS, sap, SAPSFSF, Sourcing Best Practises, Sourcing Change Management, SuccessFactors | Leave a response

HR Leaders: Do You Know How To Answer These Questions?

HR Leaders: Do You Know How To Answer These Questions?

By Naomi Bloom on September 12, 2011

Dr. Naomi Is In! Unlike my good friend Ray Wang, there are no Naomi clones.  Just this solo consultant trying to save the world from bad HRM and HRM delivery systems.   And while I’m a pretty productive and hard worker, there aren’t enough hours in a lifetime to support every HR exec who comes calling with their [...]

Posted in Featured Posts, Trends & Concepts | Tagged Debunking/Calling Out, enterprise software, Follow The Yellow Brick Road, HR Tech Conference, HRMDS, HRO, Human Resource, Human resource management, Outsourcing, Strategic HRMDS Planning, talent management, workday | 2 Responses

The Four Pillars Of ADP

The Four Pillars Of ADP

By Naomi Bloom on August 16, 2011

It's Not Your Grandfather's ADP!

Everyone in my professional world, and most business people in general, know ADP – or at least they think they do.   While ADP offers a very wide range of products/services to both employers and all types of vehicle dealers, they continue to be known most widely as “the payroll company.” 

The company’s history is one [...]

Posted in Business | Tagged ADP, HR Tech, HRM Software, HRO, Models/Modeling, SaaS | Leave a response

To Outsource Or Not To Outsource, These Are The Questions

To Outsource Or Not To Outsource, These Are The Questions

By Naomi Bloom on April 15, 2011

Before Bill Kutik has a chance to tease me about the intensity (aka length and depth) of this post, be forewarned that there is serious “how to” material below. Every organization outsources parts of HRM, almost no matter how your define outsourcing.  From using 3rd parties to do background checking or COBRA administration (both of [...]

Posted in Business, Featured Posts | Tagged BPO, business process outsourcing, HRM BPO, HRO, Human resource management, Human resources, Outsourcing | Leave a response

In Search Of HRM/HRMDS/HR Tech “Best” Practices

In Search Of HRM/HRMDS/HR Tech “Best” Practices

By Naomi Bloom on November 8, 2010

Of the many reasons cited for outsourcing one or more HRM business processes as well as for making investments in HRM software, none is more susceptible to marketing hype than that outsourcing providers and software vendors deliver “best” practices in HRM.  The best HRM software, “out of the box,” may certainly deliver some good practices in [...]

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged "Killer" HRMDS Scenarios, Business Outcomes, Debunking/Calling Out, HR Tech, HRM BPO, HRM Software, HRMDS, HRO, Strategic HRM | 1 Response

Surprise, surprise… HR still hates outsourcing. Is its next victim RPO, or will it get trumped this time?

Surprise, surprise… HR still hates outsourcing. Is its next victim RPO, or will it get trumped this time?

By Phil Fersht on June 22, 2010

HfS Research’s latest study, conducted in conjunction with Human Resources Executive Online, gleaned the views and dynamics of 238 HR executives towards RPO. And the first factor that was apparent, was that RPO was low down the list of recruiting servi…

Posted in Featured Posts, Trends & Concepts | Tagged BPO, business process outsourcing, Business Process Outsourcing (BPO), Globalization, Horses For Sources, HR BPO, HR Outsourcing, HR Strategy, HRE Online, HRO, Human resources, Outsourcing Research, Phil Fersht, RPO, talent management, The Future of Outsourcing | Leave a response

M&A Observations: NorthgateArinso Acquires Convergys’ HRO Business

M&A Observations: NorthgateArinso Acquires Convergys’ HRO Business

By Naomi Bloom on March 31, 2010

There’s been a lot of commentary on this deal, so well may you ask what more there is to say.  But just like with the Workday 10 release on which I just posted, I think there are several aspects of the NorthgateArinso/Convergys HRO deal that deserve further attention.  Against a backdrop of why Convergys HRO failed and what that failure [...]

Posted in Business | Tagged business process outsourcing, Change Management, HRM BPO, HRMDS, HRO, Human resources, M&A, Mergers & Acquisitions, NorthgateArinso, PeopleSoft, SaaS, sap | 2 Responses

Follow The Yellow Brick Road Part I: Business Environment And Challenges

Follow The Yellow Brick Road Part I: Business Environment And Challenges

By Naomi Bloom on February 22, 2010

In my 2/9/2010 post, I announced that I would be publishing my strategic HRM delivery systems planning methodology on this blog, so I thought I’d better get started.  Although there’s a very geeky set of materials to guide me on these projects, I call the version of my methodology intended for clients, “follow the yellow [...]

Posted in Trends & Concepts | Tagged Economy of scale, Follow The Yellow Brick Road, HR Tech, HRM, HRM Software, HRMDS, HRO, Information technology, Management, methodology, Strategic HRM, Strategic HRMDS Planning, Yellow Brick Road | 1 Response

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