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Four Myths About the Indian IT-BPO Industry

Four Myths About the Indian IT-BPO Industry

By Basab Pradhan on April 26, 2012

From zero to over $50 billion in 20 years. That’s been the meteoric rise of the Indian IT-BPO industry. For an industry of such significance, to India and the world, it is not very well understood outside the industry. Perhaps because it doesn’t manufacture a physical product. Or perhaps because it is such a new [...]

Posted in Business, Featured Posts | Tagged BPO, business process outsourcing, India, Offshore Services | 1 Response

End of an Era at Infosys

End of an Era at Infosys

By Basab Pradhan on August 20, 2011

Yesterday, N R Narayana Murthy retired from Infosys. In a touching farewell in Bangalore, friends and colleagues, present and past, bade him goodbye. There were breaking voices amongst the speakers and moist eyes in the audience. It was a great send-off for a great leader. To Indians, everywhere, Narayana Murthy, means something special. For those [...]

Posted in Business | Tagged bangalore, India, Infosys, Personal Updates | Leave a response

Image credit: AisleOne

Can You Write a Full Sentence of More Than 140 Characters Anymore?

By Basab Pradhan on July 30, 2011

In the IT Services industry you have to be able to write code. And English. In fact, not being able to write code may be alright. But without English you just can’t function. And yet, it is surprising how little attention is paid to written communication skills. The BPO industry trained thousands of people in [...]

Posted in Featured Posts, Trends & Concepts | Tagged education, India | 1 Response

In Which Basab Gets UIDed

In Which Basab Gets UIDed

By Basab Pradhan on July 7, 2011

A couple of weeks back, I was in the Infosys Bhubaneswar offices. On Friday, which was my last day at work before my vacation, UID enrollment was going on on campus. SBI, one of the agencies entrusted to enroll people into Aadhar was going to be at Infosys for a week. I decided that I [...]

Posted in Trends & Concepts | Tagged AADHAAR, Biometrics, government, India, Unique Identification Number | Leave a response

Monday’s Musings: Thoughts On How Indian Infotech Companies Can Lead Instead Of Follow

Monday’s Musings: Thoughts On How Indian Infotech Companies Can Lead Instead Of Follow

By R "Ray" Wang on February 7, 2011

Disruptive Technologies Remain Top Of Mind Among Business Technology Leaders It’s always a privilege and a pleasure to reach out to clients and prospects around the world.  For those tracking my location, I’ve been in London, San Francisco, and Mumbai over the past 9 days.  The conversations have ranged from social business and enterprise 2.0 [...]

Posted in Business | Tagged 3PM, Accenture, Cloud, deloitte, Deloitte Consulting, disruptive, disruptive tech, disruptive technologies, ecosystem, HCL Technologies, ibm, India, Infosys, innovation, Mahindra Satyam, Monday's Musings, Monday’s Musings, NASSCOM, PaaS, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, strategic advisor, System Integrators, Tata Consulting Services, TCS, Third Party Maintenance, Thought Leadership, vendor strategy, wipro | 2 Responses

TVU Immigration Scam

TVU Immigration Scam

By Basab Pradhan on January 31, 2011

From The Hindu This could become one of the largest immigration frauds to ever hit the U.S. university system With 95% of the students involved said to be of Indian origin, hundreds may face deportation Tri Valley University, here in the Bay Area is involved in what might be the biggest immigration frauds with student [...]

Posted in Trends & Concepts | Tagged education, Immigration, India, San Francisco Bay Area, Sting operation, The Hindu, Tri-Valley | Leave a response

iGate acquires Patni

iGate acquires Patni

By Basab Pradhan on January 10, 2011

iGate announced its acquisition of a majority stake in Patni. iGate with Apax Partners, will acquire 63% of the company for the final price of Rs. 503.50 effectively valuing Patni, the company at $1.5 Billion. By Indian law, iGate will have to make an open offer to acquire an additional 21% of the company. With [...]

Posted in Business, Featured Posts | Tagged Apax Partners, igate, India, M&A, Mergers & Acquisitions, Offshore Services, Patni, Private equity firm | Leave a response

Another Trip to the Cookie Jar

Another Trip to the Cookie Jar

By Basab Pradhan on December 27, 2010

In August Congress passed a bill to fund enhanced border security which is now Public Law 111-230. The funding for this bill was achieved by increasing the visa fees for H-1B and L-1 visas by $2,000. The fees apply selectively to companies who employ more than 50 employees in the US and if 50% or [...]

Posted in Business | Tagged H1B visa, India, Infosys, L-1 visa, Offshore Services, Outsourcing, Visa | 6 Responses

Infosys: On and Offshore, Long-Time Procurement BPO Contender Ups the Spend Management Game (Part 1)

Infosys: On and Offshore, Long-Time Procurement BPO Contender Ups the Spend Management Game (Part 1)

By Jason Busch on December 17, 2010

In recent years, many Indian-based procurement BPO providers have made significant strides in building a global value proposition that extends beyond labor cost arbitrage. Some firms have been more successful than others, even tho…

Posted in Business | Tagged BPO, business process outsourcing, Capgemini, India, Infosys, procurement | Leave a response

India’s $65 Billion Infrastructure Mess

India’s $65 Billion Infrastructure Mess

By Jason Busch on September 27, 2010

For anyone who has spent time in India traveling a longer distance that it takes to get from an airport into a city or office complex, it quickly becomes abundantly clear that the country’s infrastructure is not up to the task of …

Posted in Business | Tagged bangalore, China, India, Infrastructure, Logistics, supply chain | Leave a response

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