Consumerization of IT, Social Business and Other Challenges; a View From Latin America
I had the pleasure of spending part of this week in Santiago de Chile with some of my colleagues from IDC Latin America to present the first event in the LA Consumerication of IT Roadshow. I presented a view of the subject from the Worldwide team while Frederico Amprimo gave a perspective from the region. [...]
Understanding the Global Footprint for Electronic Invoicing (Part 1)
Sometimes a picture can tell a thousand words — or a thousand transactions. Electronic transactions, that is. Purchasing Insight’s Pete Loughlin has come up with a simple and useful map that explores electronic invoicing’s global foot…
New HfS Report: “How Latin America Powers Global IT Delivery”
Latin American strategies underpin global delivery with increasingly mature services: Firms investigating service delivery from the region like the cultural familiarity bred by the influence of the US and Europe. Find out “How Latin America Powers Glob…
Okay Here Goes CRM Forecast 2010 PART II
I’d go over to ZDNet for Part I of this forecast (released at the exact same time as this one) if you want to read the intro, the Latin American 2010 Forecast from Jesus Hoyos and the first five…
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Okay Here Goes – CRM Forecast 2010 – Part I
Just so you know, this year, I’ll do even better than last year (notice by adding the word “even” it makes it seem like I did really well last year but will improve over that sterling performance. Looking Back at CRM 2009 Forecast and decide whether “even” is justified or just a [...]
